UnitedHealthcare: User Reviews & Ratings in US App Store

3 out of 5

Tracking

Said before — I have found no way on this app or through Amazon to track shipping. So I have no sure way to know when my orders
are shipped and when they may arrive. Do better.

3 out of 5

RX confusion

It would appears the app is thorough try figure our “pills”. They are lacking a robust and accurate way of looking at RX
costs. Nobody from customer service has a clue. There clearly needs more filtering capabilities. Have fun.

3 out of 5

Otc scanner issues

Could not use product scanner in store or use UPC code to see if product was qualified.

3 out of 5

Quick Review Selections

I only put the app is ok because 50% of the time I open it, it doesn’t pull up the “quick review” items I want to review. I
end up having to close the app and HOPEFULLY the item I have added for a quick review will show up when I reopen the app.

3 out of 5

Consistent trouble signing in

I consistently have a hard time logging in. The Facebook recognition keeps asking for a security code then goes to a blank screen.
It don’t remember my sign in credentials.

3 out of 5

Maybe Sometime

I asked for clarification of bloodwork results and was told to contact another doctor.

3 out of 5

Finding Services

I find it difficult to find services on the app

3 out of 5

App. Logs out

While doing my walking I like to periodically check on my distance, but after a short time it logs me out, that is frustrating
that I have to keep logging in

3 out of 5

CLAIIMS

Not appearing on iPhone app!
Do appear on desktop app!

3 out of 5

Good not great

The app is relatively easy to use. However, it falls way short with the card not being able to be added to Apple wallet. Basic
feature that is expected today.

3 out of 5

Not all coverage information

I lost the sheet that my husband’s employer gave showing coverage and the thing I was trying to refer back to is not in the app

3 out of 5

Provider Reviews

I’m seeing many 1-5 star reviews for the provider, but have no ability to actually read any of the reviews that the patient left
regarding their experience with the provider. Why is that?

3 out of 5

Not used enough yet.

Too soon and used too infrequently to have a true opinion. Ask again after another month or so.

3 out of 5

Paying copay with UHC card

Didn’t work at doctor’s office.
Can’t see how to log fitness activities from phone app

3 out of 5

Dental care limits

Can’t find my dental care limits. please help

3 out of 5

Travel the Globe

I would prefer to speak to someone inside the USA on the first call