SharkClean: User Reviews & Ratings in US App Store

3 out of 5

App great until I switched phones

The app worked great until I switched phones and now it won’t let me log on even after I changed the password and reinstalled
the app.

3 out of 5

Schedule Glitch

The schedule function in the app glitches. When I try to set a new schedule, it will randomly scroll to whatever time it currently
is and will not let me change it.

3 out of 5

Map

I’m having trouble sending Shark to a specific room

3 out of 5

Cannot Get it to map on IPhone.

App doesn’t show map and can’t change maps on iPhone. However I can on Android…

3 out of 5

No cleaning history report

I see that it went out to clean but never can see report where it cleaned

3 out of 5

It’s ok

Doesn’t have a lot of suction to pick up little dog hair collection piles and the brushes don’t seem long enough to catch it.
Still ok for loose hair and dirt

3 out of 5

App.

I have been using a shark robot for a little over a year now. Here lately it seems like the app is lagging or disconnecting from
the internet. Also I got a new robot shark and this one seems to lose internet connection frequently and I can’t find where to
reconnect it on the app.

3 out of 5

Random path

I don’t understand why when I first set my robot up, it took a logical path to map each room and now since I had to reset the
map, the robot path is very random.

3 out of 5

Overall rating

We rate performance at about 6 out of 10, primarily due to inaccurate mapping causing skipped areas.
The spot clean program does not allow us to define large enough, or variable size areas to make up for missed area.

3 out of 5

Cleans great, but…

The schedule doesn’t work right. I try to set it, and it rolls back to the current time-and on top of that, when we get to the
written schedule, it’s set for like 4 hours later! I delegated and replaced the app twice, and no change. Help!

3 out of 5

Robot

Overall works well especially on tile and wood floors. Carpets are a different story, causes problems with frequent emptying of
lint,requires patience and it likes to grab Wife’s yarn when she it knitting some times a lot of cursing ensues!

3 out of 5

Gets lost

The unit does well for the most part. But, it gets lost and can’t find the base. It will wonder around until it exhausts its
battery. Moving the base, deleting the map, and turning off the unit, doesn’t help. Maybe the newer units have this bug worked
out.

3 out of 5

Works well when it works

The app does a great job with mapping, but it sometimes randomly deletes all map data. Not only does it need to remap the area,
but you have to assign the rooms as well. Not sure if it’s possible, but it would be nice if I could pick the vacuum up and move
it to another level to clean as well.

3 out of 5

Not a good listener

My shark robot cleans well but the software is not amazing he has a hard time figuring out no go zones and often goes into rooms
he has not been asked to clean

3 out of 5

Good vacuuming and mopping

Unit maps really well. Need to zoom in to fine tune the mapping. Misses some areas but hopefully that will improve over time. Way
better than Roomba. Carpet recognition needs more attention.

3 out of 5

Its ok

I wish it would show where it has been like the Roborock does

3 out of 5

Not quite

On my map when I tell the robot to just clean a specific room. It just starts cleaning the room it’s in. (As if it was doing a
full house clean) so map selection is not working.

3 out of 5

Vacuum is great. The app….?

App blows. Vacuum is pretty cool.

3 out of 5

Even less useful after upgrade 4.5.0

I’ve had a ton of map trouble overall using a moping robot vacuum. Albeit, not bad enough for me to want to mop my own floors
again. If you already have the app, know the latest upgrade takes away high traffic zones.

3 out of 5

Where did High traffic zones go?

Where did High traffic zones go? No good to take away features.

3 out of 5

New shark customer

Since I am a new customer I’m still in the learning phase. It does pick up most of the debris but not all of it.

3 out of 5

More options

Need to have program zone clean on different day