24GO by 24 Hour Fitness: User Reviews & Ratings in US App Store

5 out of 5

24 HR Fitness Monrovia location

Of all the locations, Monrovia gym is my favorite. The manager Lulu is wonderful and maintains the gym in tip top shape. Marta who
does a wonderful job in up keeping the maintenance. The bathrooms are always clean as well as all the equipments.

5 out of 5

Gratitude

This was a very effective meditation

4 out of 5

Add Wallet functionality for ID card.

And it’ll be 5/5. Other gyms have it; we should too.

4 out of 5

Low impact

Need lots of work thank you at least I will keep trying.

5 out of 5

Best place I love it

I would like to see some improvements in the properties and management

5 out of 5

Indoor Cycling

My first time to do cycling thru 24 App and I like it because it’s easy to use and to follow the guide.

4 out of 5

update not working on apple watch again

after the update checking in on the apple watch shows join 24 hour fitness instead of the barcode to check in. I am a member.
please look into this. this happened before.

4 out of 5

Decent App

Just started using this so only time will tell how well the app and my rating holds up. I would like to see a meter on how busy
the gym is at any give time. Maybe one gym is packed and the other is slow etc.

4 out of 5

You Broke The Apple Watch App

The October 12 update broke the Apple Watch app, no longer able to use Apple Watch to check in, keeps saying “To access this
feature join 24 Hour Fitness”.

I am a member, the iPhone 24 app works fine, please fix the Apple Watch app.

5 out of 5

Cool down

It’s just enough movement to relax prior to going to bed. Great video. Easy!

5 out of 5

Great coach

Always enjoyed Jody ‘s workouts. She’s a great coach and has made an impact.

5 out of 5

Really good app

I am enjoying the app a lot.
It’s simple and easy to find a I can do. Right now I need to find yoga that’s easy on me. And I found silver sneakers workouts
for yoga! Perfect! Thanks

5 out of 5

So Thoughtful!

I was just scrolling through the 24 App, and discovered that they have a plethora of workouts that you can do without even leaving
home! And!, you can tailor your workout to fit your desired routine. Well thought out everyone! High Kudos for being so user
friendly.

5 out of 5

Great workout

I like the way the session is set.

5 out of 5

App

I have worked out a lot at the club it has not shown my activity in the app at all with the workouts I’ve completed or logged
that’s all I love the app otherwise

5 out of 5

Video play

It’s a bit hard to rewind videos.

4 out of 5

Landscape orientation

Thank you for app. I believe the orientation of the app on an iPad, when playing a class is backwards to how the iPad rests in a
case. Would be nice to have the option to choose which way to play a class.

4 out of 5

update not working on apple watch

after the update checking in on the apple watch shows join 24 hour fitness instead of the barcode to check in. I am a member.
please look into this. Update: it’s working now. It’s back to the check in screen. Will keep an eye on the next update to
make sure it works prior to checking in.

5 out of 5

U-Jam

First time for the workout. Can’t wait to try it again.

4 out of 5

Build your own workout - stretch

Beginner level - some of movements repetitive from one coach to another.

5 out of 5

App works for my needs

All I do is use it to access the gym and it works. Can’t comment on any other functionality.

5 out of 5

Great home workout

The video workouts are best because there is someone telling me the correct way to do each session

5 out of 5

crowd checker

can you add a crowd checker to the app so we can see how crowded our gyms are please

4 out of 5

No Dark Mode

The app works as intended. It does need dark mode in my opinion. I’m not sure why it takes a while to roll out this basic
feature within apps.

4 out of 5

Add This Festure Please

Please add the check in QR code in the apple watch app, for a convenient way to check in without pulling your phone.

4 out of 5

Love the Workouts

I think this app is the perfect complement to my gym experience. My club visit count is not working and watching those counters is
important to me.

Also the workout filter and sort don’t work.

4 out of 5

Club hours

It would be nice to make 24 hour fitness Millbrae supersport in CA 24 hours again. It’s been too long with limited hours.

4 out of 5

Apple Watch

Pretty good app but I wish I could check in to the gym with my Apple Watch so I don’t need to bring my phone

4 out of 5

Bug: Changes your brightness setting

Sometimes when starting, using or closing the app, it lowers the iPhone brightness setting (at least iPhone 13 I’m using). So
you have to go into Settings and reset the brightness.

4 out of 5

I love it, but this would be nice!

I love the demonstration videos, scheduling, all the recommendations, but I wish you could favorite some of the workouts.

5 out of 5

Covid life line

I am totally addicted to this App, but can you please, please bring yoga flow with Brent?? I need him in my life!! He’s the best
teacher on the App and his class was recently removed. Please put him back so I can keep my sanity 😊😊🙏

3 out of 5

App Good Idea But Doesn’t Have All Exercise Equipm

The App is a great idea. But several of the exercise machines are not listed in the app. This means I have to guess at a similar
machine. Please put all your exercise machines in the app.

3 out of 5

App needs to update the qr scan

A lot of apps are smart to know there is a qr code that needs to be scanned so the screen automatically gets brighter. This app
does not so you manually have to increase brightness to scan your membership and get into the gym

3 out of 5

Latest update

The update to the workout activity is a giant step backwards. The old system was more intuitive and easier to use.

3 out of 5

No clean environment

The bathroom and shower no clean areas, very poor maintenance.

3 out of 5

Class schedule broken (update: fixed)

I had some issues with the app before due to bugs in the class schedule and system for reserving spots in classes. It looks like
the issue has been fixed so I’m updating my review from 1 star to 3. Will see if it continues to work correctly.

3 out of 5

Checkin QR code often fails

It works maybe 9/10 times but the times it fails is incredibly annoying. I think it’s the awkward period when it’s switching
over from cellular to 24’s wifi so the QR screen is stuck loading. You guys need to figure out a way around this bug.

3 out of 5

Passive battery drain

This app has recently become the top battery user of all my apps, and I don’t use it other than to check into the gym. A
resolution would be much appreciated!

iPhone 13 Pro Max, iOS 16.1.1, latest app version

3 out of 5

Lag

Only issue I have found with it is it takes WAY too long to pull up the check in screen. Other than that I don’t really use the
app but very informative as far as classes & workouts go.

3 out of 5

Missing ability to check-in with Apple Watch

It would be so useful to be able to check-in to 24 using an Apple Watch but they are missing that feature. Something like an Apple
Watch is tailor made for this because you already have it on and should be able to pull up the QR code quickly.

3 out of 5

Apple wallet

It would be nice if you can provide pass to be added to the Apple wallet

3 out of 5

Check in with watch

The app over all is fine. I wish we would check in to the gym with the watch. Like make the we code appear on watch to scan in

3 out of 5

Fine, but wish I could add check-in QR to Apple Wa

The app itself is fine - but you don’t join a gym based on an app. However, in 2022 there should definitely be an option to add
check in QR code to my Apple wallet so I can access it faster using my iPhone or Apple Watch.

If they add that I would rate 5 stars.

3 out of 5

Videos for all exercise

Videos for all tutorials would be incredible. I thought all of them had it. Disappointed when I found out that some are text. Like
Bruh. Yes let me read this workout instead of having someone show me how to properly do it.

3 out of 5

Great gym! Good app!

I wish we could save certain workouts on the app. That would be very helpful then I would give it a 5 star rating.
Can’t think of anything else just that.

Thank you!

3 out of 5

Upgrade your app

I wish the app can do more than just check in and basic clicks

3 out of 5

App leaves screen on max brightness

When you use the check in, it turns the screen brightness to the max, and the brightness stays at the max even if you leave the
check in option or close the app. You have to manually readjust the brightness after

3 out of 5

Apple watch

Would be great if Apple Watch app let you sign in