24GO by 24 Hour Fitness: User Reviews & Ratings in US App Store

3 out of 5

App Good Idea But Doesn’t Have All Exercise Equipm

The App is a great idea. But several of the exercise machines are not listed in the app. This means I have to guess at a similar
machine. Please put all your exercise machines in the app.

3 out of 5

App needs to update the qr scan

A lot of apps are smart to know there is a qr code that needs to be scanned so the screen automatically gets brighter. This app
does not so you manually have to increase brightness to scan your membership and get into the gym

3 out of 5

Latest update

The update to the workout activity is a giant step backwards. The old system was more intuitive and easier to use.

3 out of 5

No clean environment

The bathroom and shower no clean areas, very poor maintenance.

3 out of 5

Class schedule broken (update: fixed)

I had some issues with the app before due to bugs in the class schedule and system for reserving spots in classes. It looks like
the issue has been fixed so I’m updating my review from 1 star to 3. Will see if it continues to work correctly.

3 out of 5

Checkin QR code often fails

It works maybe 9/10 times but the times it fails is incredibly annoying. I think it’s the awkward period when it’s switching
over from cellular to 24’s wifi so the QR screen is stuck loading. You guys need to figure out a way around this bug.

3 out of 5

Passive battery drain

This app has recently become the top battery user of all my apps, and I don’t use it other than to check into the gym. A
resolution would be much appreciated!

iPhone 13 Pro Max, iOS 16.1.1, latest app version

3 out of 5

Lag

Only issue I have found with it is it takes WAY too long to pull up the check in screen. Other than that I don’t really use the
app but very informative as far as classes & workouts go.

3 out of 5

Missing ability to check-in with Apple Watch

It would be so useful to be able to check-in to 24 using an Apple Watch but they are missing that feature. Something like an Apple
Watch is tailor made for this because you already have it on and should be able to pull up the QR code quickly.

3 out of 5

Apple wallet

It would be nice if you can provide pass to be added to the Apple wallet

3 out of 5

Check in with watch

The app over all is fine. I wish we would check in to the gym with the watch. Like make the we code appear on watch to scan in

3 out of 5

Fine, but wish I could add check-in QR to Apple Wa

The app itself is fine - but you don’t join a gym based on an app. However, in 2022 there should definitely be an option to add
check in QR code to my Apple wallet so I can access it faster using my iPhone or Apple Watch.

If they add that I would rate 5 stars.

3 out of 5

Videos for all exercise

Videos for all tutorials would be incredible. I thought all of them had it. Disappointed when I found out that some are text. Like
Bruh. Yes let me read this workout instead of having someone show me how to properly do it.

3 out of 5

Great gym! Good app!

I wish we could save certain workouts on the app. That would be very helpful then I would give it a 5 star rating.
Can’t think of anything else just that.

Thank you!

3 out of 5

Upgrade your app

I wish the app can do more than just check in and basic clicks

3 out of 5

App leaves screen on max brightness

When you use the check in, it turns the screen brightness to the max, and the brightness stays at the max even if you leave the
check in option or close the app. You have to manually readjust the brightness after

3 out of 5

Apple watch

Would be great if Apple Watch app let you sign in