My Spectrum: User Reviews & Ratings in US App Store
Dive into the world of My Spectrum with a journey through reviews of users' experiences and ratings!
See what people think about this app, created by Charter Communications and released in December 2014. With an impressive 4.8-star rating based on user reviews in the App Stores in the US, My Spectrum offers an exciting experience in the utilities app category.
To make an informed decision, read My Spectrum app reviews, gain insights from real users, and compare ratings. All reviews are based on the latest version (v12.90) and are regularly updated. Before buying, visit our download page to compare app features with My Spectrum alternatives. Start reading now!
Trending User and Expert Ratings
Based on the latest 100 user reviews.
Search Within My Spectrum Reviews
Looking for specific information about My Spectrum Reviews? Use the search form below to find keywords or phrases within our extensive collection of reviews.
Change Your App Store Country/Region
Select your country below to see reviews specific to your country.
United StatesPositive reviews
Discover what users love about My Spectrum in these positive reviews. Real experiences, real opinions. View all positive reviews
Really Good ServiceSince we’ve had this service it has been great for my family and I. We’ve only had two small issues but they were handled very
quickly and professionally. Highly recommend switching to this internet service if you haven’t already.
Brandon P.
Spectrum overall satisfaction.I am satisfied with the app. My issue is that I believe my bill is to high and wanted to go online to see if I can change my plan.
I am able to upgrade, but I do not see anything that will allow me to lower my bill. I want to spend less money not more.
App payWe was almost scammed online by getting a spectrum number on google that was fake to pay a bill. and this app help you pay with no
problems and you don’t have to worry about scammers stealing your information
ReviewVery grateful for the application. It’s amazing. Thank you very much spectrum.
Can use updateAll can use more of a BOLDER LOOK. Also should be option for DARK MODE finally. & more options to check how internet & such is
working.
Best websiteGo ahead and make my payment so quick and so simple. I think anyone could use it. Good job cement.
Ease of useVery stressless way to navigate my account and systems I appreciate and notifications regarding bills
Great customer service from the TechnicianMasood tech came by assessed the problem quickly and now our service is on point! Thank you!
Easy paymentJust made a payment on the app. Easy and quick. Even changing the payment method was a breeze
ServiceAwesome service Thanks ❤️❤️
So glad we switched!We switched to spectrum mobile in June of the year and we absolutely love it! We have great service everywhere and the bill is so
much cheaper.
Love spectrumI have had no problems with my spectrum app.My internet nor my phone I love spectrum. I am so glad they finally got down our road
.
Not I can do stuff on my laptop that I haven’t been able to do
Best serviceI love spectrum service ! I recommend it to everyone !
HappyI’m so happy for this service and the ease of using this app
It’s Great ❤️it!!I ❤️Spectrum , I like the phone app and it’s convenient to ask questions, what your bill is,and pay your bill . Online is
great !!
Mr. JJust signed up with Spectrum and was pleasantly surprised to find how helpful the app was in getting me setup. Thanks!
👍👍My family and I really love spectrum! Great service! Fast Wi-Fi.
Love itI like that it’s so easy to make payment through this app.
Great ServiceEasy payments-great clear reception
Best App for ServicesMakes it so easy to make transactions, even has options to save a screenshot which no other app for services that I’ve had, has.
Wish all my services had an app as easy and customer friendly as this one. 💯👍
NiceMe gusta porque es muy fácil de usar
Love the appMy favorite way to keep track of my payments I can chat on the app with a supervisor whenever I need help or keep track of
whenever the internet goes down I can see the notification on the app happy with it. Also Face ID is a bonus
Handy AppEverything is so easy using the My Spectrum App
Super Happy w/ my serviceFrom the customer service, to the monthly plan, as well as having No issues w/ connections or speed! Spectrum surprised me, I was
a Frontier Fan for Years!!
Great!!!I’m enjoying my New Spectrum Service!
Spectrum SetupJohnathon was super helpful! Very fast, very efficient, and super respectful. Thank you John!
Best EverBest home wifi around. All around best service and great staff they have here!
Patty was very helpfulGreat customer service, explained everything clear and cool. Much thanks!
Internet/mobileI love the spectrum app it’s so easy use and check your balance in both tv and mobile phone. Also easy bill paying right on your
phone.
I never have any problems I enjoy my TV Service joI never have any problems with my service I enjoy my Tv great job from everyone at spectrum
Customer serviceWe have always had wonderful experiences when we call.
Today, 8/3/23, Candice helped us set up our username and password. She was very helpful, patient, and knowledgeable.
I would give her an excellent rating.
Everything good but auto pay enrollmentSpectrum app is pretty user friendly, however, somehow only my mobile service has been in, rolled in to auto pay. It doesn’t
seem to let me enroll auto pay for Internet service?
Great serviceThe app works well and the service is great!
The best mobile coverageI switched from Verizon and it’s perfect
PaymentsI am happy with the app to make payments
My serviceExcellent service
Great customer service
The BestThis app is the best, it saves me a trip to go anywhere to make payment. This app also let me know information that I need. I like
this app to to the convenience it provides.
My reviewI don’t like how I only got WiFi no cable and my internet is 70 that’s wild
Denise & BrittanyThese two women did a great job with customer service and helped me resolve everything. Both women had lots of patience and were
ready to help. Thanks
Great ServiceSo far so good with setting up the service manually! I was not yet connected to the modem however the steps are easy and to the
point and is what I love about Spectrum is the simplicity!
Easy PeasyThe app makes it so easy to pay your bill, check equipment etc. I am very happy to have it!
Gary spectrum techGary was outstanding and helped me connect my spectrum service without a problem. Highly recommend
ProblemsNever had any problems with the app until 2 weeks ago. I can no longer log in
The bestThe spectrum is the best tv and internet provider!
Online PaymentEasy to navigate website😊👍🏻
Today’s technicianCarlos was a very efficient technician. We are satisfied with his installation.
Thanks!!
Best everI had a problem with my first router, they came out free of charge as soon as they could , they made me feel comfortable asking
for help and with any concerns I had! Fast speed internet very good decision I made!
Loving SpectrumCustomer service is great. I’ve had Spectrum as far as the internet goes ever so once it was Charter
Spectrum appI like the app it’s not laggy and a pain to use like most apps helps for paying bill and accessing the account info and outage
updates
Improved customer service!Highly skilled technicians! It seems like Spectrum leadership team is focused on improving customer service for long term
retention and continuous growth by adding new customers!
Customer centric business can only thrive and grow in this very competitive digital world.
Critic reviews
See what experts and critics are saying about My Spectrum. Get insights from trusted sources. View all critic reviews
my spectrummy internet keeps going out could be better i will be calling if this continues has been happening more frequently over last 3
weeks
BillingIt’s always a hit or miss on whether or not I can use the app to pay my bill. Every tab is a hit or miss actually.
BillPaying way too much for cable!!!
ReviewThey give you the tools you need to upgrade, however they leave out anyway for you to trim your subscription and lower your bill
unless you spend a big part of your day on the phone getting shuffled around. Most people don’t have the time for that.
Latest updateApp was working well until the most recent update. I can no longer Manage Devices. Hopefully, this will be fixed in an upcoming
update soon.
SpectrumI hope my experience is better this go round with spectrum. I feel sometimes people are led to believe one thing and another
happens. If my rates stay the same like they said they would on a recorded line. Everything will be fine.
Payment higherWhy is my payment higher? It up $10.00 why???
GoodReliable, easy to navigate, always up to date
Very antiquatedToo bad fiber optics isn’t in the picture here. Copper lines are SO yesterday.
FrustratedCan’t get into my app and I don’t know why. I deleted it and install it again, still can’t get in
No DVRYou can not pause, rewind or record shows needs to be changed.
ServiceSome days it’s service interrupted & still pay for it never get extension or nun but they can do services interruption n we
still pay
🙄
HIGH PRICES for only the basic WiFi$75 bucks a month for only WiFi is steep. Loyal customers shouldn’t be treated that way.
Changes,With the new box, one cannot set the program in advance for watching later.? That was such a good feature, and wish you could
bring it back. Thank you, Frank
EnoughNeeds work but it gets the job done
Choose Your App Store Region
Select your preferred App Store region to read reviews from around the world. (Default region: United States)
Click here for a limited-time deals.
Pinochle Classic - Paid version?. Love the app, hate the ads. How do I get a pro version?.
PPSSPP - PSP emulator - Rendering Resolution Broke?. Did the rendering resolution break in the last update? I have my games set to 4x rendering resolution and now it seems like it
always renders at 1x no matter what I set it to..
Chef Merge - Fun Match Puzzle - Good game!!!. The game was a good play the only problem I have is all the commercials. And on top of that y’all want us to pay to have the
commercials removed, no one is gonna do that..