My Spectrum
Developed by Charter Communications | Last updated: December 11, 2024
My Spectrum is an utilities app, developed by Charter Communications, available on iOS and Android since its release in December 2014. The updated version 12.20 is now available to download, compatible with iOS 15.0+ and Android 10+. Before downloading this app, let's quickly review what My Spectrum has to offer.
About My Spectrum
One App, All Your Services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.
Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.
Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.
Manage Mobile Services
• Check and manage your Spectrum Mobile data usage and plans.
• Add and activate your new Mobile line.
Stay Informed
• Get billing, equipment, outage and activation notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test!
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.
Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Instead of calling, quickly search and find answers with our newly designed support section.
Tell Us What You Think
• Share feedback about your app experience—we read every comment.
• We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.
Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.
What's new in version 12.20
Are you an Unlimited Plus customer? You now automatically get 10 GB of free high-speed international roaming per billing period in 175+ countries as well as free talk in Canada and Mexico. Activate through the International Roaming section of your Line Info page to take advantage of this benefit the next time you travel.
If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
Download the My Spectrum App
My Spectrum has an IPA/APK download size of 321 MB on its latest version. My Spectrum is FREE to download. Ready to install? Ensure you have at least 385 MB of storage space available, then tap the button or scan the QR code below to start the download process!
Ranking History in App Store (U.S)
Changelog
Compatibility
- iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
- iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
- iPhone 13 Pro Max
- iPhone 12 Pro
- Old devices: iPhone X/SE/8/7/6
- iPad Pro
- iPad Mini
Review: Spectrum Billing
I enjoy paying on line with your company and great service.
By 5 to be
Review: Internet
The Internet has been out 4 days out of 7 since we’ve had it
By Ramtruvk
Review: Payments are easy
I find it’s very easy to make payments from your app. Makes my life easier.
By Life Sparkles
Review: Great Service
App is really user friendly and you can make payment and view statements very easy and fast.
By mahedo1
Review: Easy peasy
Self install was easy and very convenient. Customer Service was informative and friendly.
By Heidi2878