My Bath & Body Works: User Reviews & Ratings in US App Store


My Bath & Body Works App Icon

Dive into the world of My Bath & Body Works with a journey through reviews of users' experiences and ratings!

See what people think about this app, created by Bath & Body Works Brand Management, Inc. and released in August 2017. With an impressive 4.9-star rating based on user reviews in the App Stores in the US, My Bath & Body Works offers an exciting experience in the shopping app category.

To make an informed decision, read My Bath & Body Works app reviews, gain insights from real users, and compare ratings. All reviews are based on the latest version (v6.50) and are regularly updated. Before buying, visit our download page to compare app features with My Bath & Body Works alternatives. Start reading now!

Trending User and Expert Ratings

Positive
90%
critic
10%

Based on the latest 100 user reviews.

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Reviews: 100 Avg. Rating: 4.5/10 US

Positive reviews

Discover what users love about My Bath & Body Works in these positive reviews. Real experiences, real opinions. View all positive reviews

4 out of 5
Login

Some time asking for the password more than once and I can’t login for few times..although update the password few times

amal mourad
July 1, 2024
5 out of 5
Finally!!

I love that they finally have an app for shopping and pick up!!! The web site would have so many issues… I have made more
purchases with the app than before!

God mom 48
June 14, 2024
5 out of 5
Bath es lo mejor

Feliz de conocer estos productos

Huele rico siempre
May 15, 2024
5 out of 5
Great job

Northpark Mall Ridgeland MS is the BEST I recommend them to everyone! The store Manager JoAnn and cashier Kay provided great
customer service I have ever had!

BeeJay Ellis
May 10, 2024
5 out of 5
I love this store!

I get so many discounts and free products!

Fun game✨👍
May 3, 2024
5 out of 5
Bath and body sale

Very reliable very affordable and very much worth the wait for he sale

Princessss E
May 3, 2024
5 out of 5
5🔥blazing stars

Best tienda ever all the homies need to pull up smell firme 😩😎

Charlie2675
April 30, 2024
5 out of 5
Gifts!

Great store! Mother’s Day weekend s coming!

Mary bunny lady
April 25, 2024
5 out of 5
Easy Can Do Attitude

Easy to do business with. Can do attitude. Experienced. Professional. Excellent customer service.

tracy racy
April 17, 2024
5 out of 5
Truly Happy

I love shopping for my husband & I. It’s not just a fragrance; it’s a connection that inspires our soul’s.

McDonald's Life 2019-2022
April 1, 2024
5 out of 5
Elena

Lo mejor dela tienda está acá wow la amo

ojitos 25
March 12, 2024
5 out of 5
Mahogany Coconut

I love this fragrance!! It’s just enough

TTKayrah
March 5, 2024
5 out of 5
Products

Great products for the entire family!!

BTR Harry
March 3, 2024
5 out of 5
Favorite Store!

Laundry detergent is the greatest!

100bus
February 29, 2024
5 out of 5
Soaps & plug ins

Great store & very helpful employees, always clean & neat!

Nana J 1
February 19, 2024
5 out of 5
Good app

So far I enjoy shopping on it, good selection to choose from

brad_k31750
February 19, 2024
5 out of 5
Love the scents!

I love this white tea and sage!

neek75
February 17, 2024
5 out of 5
Bougie on a budget

Love coming to Hillsboro just for Bath Body works deals. Look out friends I got Valentine gifts.

The Honey tree
February 6, 2024
5 out of 5
Great Place and Great Rewards!

I love everything about Bath and Body Works! They have what I need: personal bath and body care, home fragrance, hand soap,
candles and laundry products. It’s truly my favorite place to shop! The only downside: I always spend far more than intended.
The upside: great rewards!

MsCounselor
February 5, 2024
5 out of 5
Love Love

I love the scents they have to offer

dixiesapphire
February 1, 2024
5 out of 5
Jack the c/s representative

I want to say thank you to the c/s representative Jack and that he was a great help

TTC berry
January 8, 2024
4 out of 5
4 out of 10 of my candles came broken

I am so sad they are Christmas gifts.

eddraromero
December 21, 2023
5 out of 5
Amoooo 🤍🫶🏻

Amooo todos sus productos!
No hay nada que no me encante ✨

KáremZita
November 28, 2023
5 out of 5
Review

I think since you upgraded the app it's so much better shopping and getting around. Much appreciated. Plus I had an issue with my
last order and you guys took care of it right away. Great customer service

galdebbie
November 7, 2023
5 out of 5
Fun! Fun!Fun!

Always a fun place to take my Granddaughter!!

Glammother!
November 3, 2023
5 out of 5
The app.

The app. Is so easy to navigate. It was quick and easy.

fbst5489
November 3, 2023
5 out of 5
Easy to shop online

I really like to shop using the app. It is easy and effortless ❤️

Chichi2018!
November 4, 2023
5 out of 5
Favorite store

Found everything I wanted and prices were cheap . Employs were kind and very helpful love this store

silkybug girl
November 4, 2023
5 out of 5
Convenient, Rewarding & Enjoyable

Love the ap. Easy to find everything. Customer Service has also been very helpful when needed.

Ae2481
November 2, 2023
5 out of 5
Saved$$$

Today I was shopping for some Christmas items. Your cashier, 3896135, reminded me about coupons on the App. This saved me $44! If
she had not remembered to have me check the BBW app, I would not have done so. Thank you for such great customer service!!💕

blgiles
November 2, 2023
5 out of 5
Great Service

Love going to my local BB&BW the service is amazing and love all the new merchandise 🤩

CariGarc
October 31, 2023
5 out of 5
Review

Very easy for me to use and maneuver around.

wwjd/pray
October 31, 2023
5 out of 5
Bath and Body Works

Love these soaps and the great sale prices💯😀

Kingnothing13
November 1, 2023
5 out of 5
I just love bath and body works!👍🏻

I just love bath and body works!👍🏻

Amandabuckw
October 4, 2023
5 out of 5
Use it for info and purchasing!

The app is a great resource for looking up current promos and also a centralized place to order.

Timmy poo
October 5, 2023
5 out of 5
Best customer service.

The Midvale Bath and Bodywork’s store has the best management and employees that I’ve been able to find in the 3 stores I’ve
shopped in. Friendly, knowledgeable, they know their store inside and out.

Lorraineandson
October 5, 2023
5 out of 5
Me encantaaa 😍😍

Me encantan los aromas, perduran tanto en el cuerpo como en el ambiente!

Lokitaa yujuu
September 10, 2023
4 out of 5
Shipping cost

Have to pay for shipping because it’s not available in store is insane. I’m at the mall a lot n can pick up myself. But it’s
not there. Like they do it on purpose. Everything else is great though. Love not waiting in lines

Baddi Bougie
September 10, 2023
5 out of 5
Addicted to Eucalyptus Spearmint scent!!!

Awesome aromatherapy scent - eucalyptus spearmint

Stress relief junkie
September 11, 2023
4 out of 5
Nice!

The website sometimes has glitches which makes it not perfect but I love that I can see my points right away and offers I have in
the app. Love it, thank you! 🤗🤗

Ti$hou
September 11, 2023
5 out of 5
In love with the app

I adore it!!! I can see my points clearly and any gifts I have. As well as seeing online exclusive and if I am late for a deal in
store sometimes they keep it longer on the app!!! Love the sneak peaks! But above all love having a member reward system!!!

Fera_freden
September 11, 2023
5 out of 5
Love it

I always love all the sale bath and body works offer and love there product

Joannacarolina
September 11, 2023
5 out of 5
Dissatisfied with in store pickup!!!!!

So disappointed with in store pickup service!!!!!! I placed 2 orders for in store pickup when I drove down to my store neither
one of my orders was available 2times!!!!! I am fed up with my store so now I will drive 20 miles to a different location to shop.

van CD so o P yr
September 11, 2023
5 out of 5
Best body store

I love it, gives me free items and discounts for just shopping I love to shop

Patti G's ipad
July 24, 2023
5 out of 5
KimmyB

The site wouldn’t let me set a store for pick-up. But I love the site!

disgruntledsurfer
July 25, 2023
5 out of 5
I love the app for shopping

It’s easy to use and it has very good deals

yissajose
July 25, 2023
5 out of 5
My favorite

I absolutely love Bath and Body works products I’ve not tried every single sent but the quality is hands down the best !

sscholl183815
July 26, 2023
5 out of 5
Outlet

Missing the Westbrook CT outlet. Are you opening one near by

Quannady
July 26, 2023
5 out of 5
Constant

Bringing back favorite fragrances — :)

Horse-craziness
July 9, 2023
5 out of 5
Excelente calidad 💯 recomiendos.

Todos sus productos son de muy buena calidad y me encantan todos las velas las fragancias para el cuerpo tantos para hombre y
mujer y también para los vehículos. 💯 recomendado.

Econoapp
July 9, 2023

Critic reviews

See what experts and critics are saying about My Bath & Body Works. Get insights from trusted sources. View all critic reviews

3 out of 5
Please bring back our rewards

Jacking up the prices and giving us less and less in rewards is super disappointing.

Meglikesfun
May 24, 2024
3 out of 5
Updating your cart is a pain

Whether you add items, move it to love it list or remove items, it takes awhile & then it kicks you back to the top of the cart.
Very frustrating as an avid online shopper, but forcing me to have to go to store to purchase.

Amyoutloud
May 18, 2024
3 out of 5
Love bath and body

I had a difficult time submitting the correct offers. I finally gave up without getting my free item.

Denise 2014
March 31, 2024
3 out of 5
App

Having to repeat input of information is NOT customer friendly.
Partner with Klarna or AfterPay, please!

sedecremC240
February 25, 2024
3 out of 5
Cart update

Unable to remove items from cart

davknz
January 27, 2024
3 out of 5
Coupon disappeared

Had a 20% off coupon switch to app n it disappeared.

HRisner
November 22, 2023
3 out of 5
Glitchy

App suddenly won’t open. Whether on WiFi or on 5g network. I work for Bath and Bodyworks, and customers have reported having
trouble getting app to open, as well. Super frustrating.

Dawn;]
November 7, 2023
3 out of 5
App has login issues?

I’ve tried to reset my password and login into the app and keep getting an oops something went wrong error. Had my sister logout
and log back in and she is now having the same issues…

Briitt!
November 3, 2023
3 out of 5
Shipping

Every time I order I try to pick everything up. There is always something in the order that can’t be picked up so then I have to
pay shipping. I don’t like that.

tripleasisters
October 31, 2023
3 out of 5
Shipping charges

You should always have free shipping for orders over $50 . It would encourage more customers to purchase that way, I know it would
work for me,

T. L. W.
September 11, 2023
3 out of 5
“My List” Doesn’t load

This app is great but the “My List” option never loads. It has been this way for months. I have the option to favorite things
but I can never see what I favorited because the list never loads in. That might as well have not been a feature since it
doesn’t work at all.

Patchiscout
July 9, 2023
3 out of 5
Delivery

Shipment takes quite awhile for me to get 🤔

Buze63
June 22, 2023
3 out of 5
Better to buy in store…

I love B&BW products. It’s annoying that you can only use 1 coupon/offer code online. So I am never able to use both my % off
coupon and free travel item coupon at the same time like I do in the store.

Bennyboy246810
April 30, 2023
3 out of 5
Shopping

Cannot add more items after going to billing. May want to increase quality.

Add items
April 9, 2023
3 out of 5
wishlist

Can you guys pleaseee add a wishlist, anyways love your company, thx guys! 😄

DanceMamaR
April 10, 2023
3 out of 5
What happened?!

This app was working great. Now for 2 days there’s been an error in the cart page. Can’t purchase online if you can’t use
the cart.

Hunoosh
March 29, 2023
3 out of 5
Pick up

Even when I set a store it never lets me do pick ups. It’s very frustrating!

SherinMI
March 26, 2023
3 out of 5
App

I love bath & body but navigating through the app and online ordering is complicated especially when you want to pick up in the
store.

cbelllovesjesus
March 27, 2023
3 out of 5
Sales

Not enough sales to encourage people to shop at bath and body. Seems all the sales are not good.
Nancy Bellino

NancyJLB
March 27, 2023

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