My Bath & Body Works: User Reviews & Ratings in US App Store
Dive into the world of My Bath & Body Works with a journey through reviews of users' experiences and ratings!
See what people think about this app, created by Bath & Body Works Brand Management, Inc. and released in August 2017. With an impressive 4.9-star rating based on user reviews in the App Stores in the US, My Bath & Body Works offers an exciting experience in the shopping app category.
To make an informed decision, read My Bath & Body Works app reviews, gain insights from real users, and compare ratings. All reviews are based on the latest version (v6.50) and are regularly updated. Before buying, visit our download page to compare app features with My Bath & Body Works alternatives. Start reading now!
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Positive reviews
Discover what users love about My Bath & Body Works in these positive reviews. Real experiences, real opinions. View all positive reviews
LoginSome time asking for the password more than once and I can’t login for few times..although update the password few times
Finally!!I love that they finally have an app for shopping and pick up!!! The web site would have so many issues… I have made more
purchases with the app than before!
Bath es lo mejorFeliz de conocer estos productos
Great jobNorthpark Mall Ridgeland MS is the BEST I recommend them to everyone! The store Manager JoAnn and cashier Kay provided great
customer service I have ever had!
I love this store!I get so many discounts and free products!
Bath and body saleVery reliable very affordable and very much worth the wait for he sale
5🔥blazing starsBest tienda ever all the homies need to pull up smell firme 😩😎
Gifts!Great store! Mother’s Day weekend s coming!
Easy Can Do AttitudeEasy to do business with. Can do attitude. Experienced. Professional. Excellent customer service.
Truly HappyI love shopping for my husband & I. It’s not just a fragrance; it’s a connection that inspires our soul’s.
ElenaLo mejor dela tienda está acá wow la amo
Mahogany CoconutI love this fragrance!! It’s just enough
ProductsGreat products for the entire family!!
Favorite Store!Laundry detergent is the greatest!
Soaps & plug insGreat store & very helpful employees, always clean & neat!
Good appSo far I enjoy shopping on it, good selection to choose from
Love the scents!I love this white tea and sage!
Bougie on a budgetLove coming to Hillsboro just for Bath Body works deals. Look out friends I got Valentine gifts.
Great Place and Great Rewards!I love everything about Bath and Body Works! They have what I need: personal bath and body care, home fragrance, hand soap,
candles and laundry products. It’s truly my favorite place to shop! The only downside: I always spend far more than intended.
The upside: great rewards!
Love LoveI love the scents they have to offer
Jack the c/s representativeI want to say thank you to the c/s representative Jack and that he was a great help
4 out of 10 of my candles came brokenI am so sad they are Christmas gifts.
Amoooo 🤍🫶🏻Amooo todos sus productos!
No hay nada que no me encante ✨
ReviewI think since you upgraded the app it's so much better shopping and getting around. Much appreciated. Plus I had an issue with my
last order and you guys took care of it right away. Great customer service
Fun! Fun!Fun!Always a fun place to take my Granddaughter!!
The app.The app. Is so easy to navigate. It was quick and easy.
Easy to shop onlineI really like to shop using the app. It is easy and effortless ❤️
Favorite storeFound everything I wanted and prices were cheap . Employs were kind and very helpful love this store
Convenient, Rewarding & EnjoyableLove the ap. Easy to find everything. Customer Service has also been very helpful when needed.
Saved$$$Today I was shopping for some Christmas items. Your cashier, 3896135, reminded me about coupons on the App. This saved me $44! If
she had not remembered to have me check the BBW app, I would not have done so. Thank you for such great customer service!!💕
Great ServiceLove going to my local BB&BW the service is amazing and love all the new merchandise 🤩
ReviewVery easy for me to use and maneuver around.
Bath and Body WorksLove these soaps and the great sale prices💯😀
I just love bath and body works!👍🏻I just love bath and body works!👍🏻
Use it for info and purchasing!The app is a great resource for looking up current promos and also a centralized place to order.
Best customer service.The Midvale Bath and Bodywork’s store has the best management and employees that I’ve been able to find in the 3 stores I’ve
shopped in. Friendly, knowledgeable, they know their store inside and out.
Me encantaaa 😍😍Me encantan los aromas, perduran tanto en el cuerpo como en el ambiente!
Shipping costHave to pay for shipping because it’s not available in store is insane. I’m at the mall a lot n can pick up myself. But it’s
not there. Like they do it on purpose. Everything else is great though. Love not waiting in lines
Addicted to Eucalyptus Spearmint scent!!!Awesome aromatherapy scent - eucalyptus spearmint
Nice!The website sometimes has glitches which makes it not perfect but I love that I can see my points right away and offers I have in
the app. Love it, thank you! 🤗🤗
In love with the appI adore it!!! I can see my points clearly and any gifts I have. As well as seeing online exclusive and if I am late for a deal in
store sometimes they keep it longer on the app!!! Love the sneak peaks! But above all love having a member reward system!!!
Love itI always love all the sale bath and body works offer and love there product
Dissatisfied with in store pickup!!!!!So disappointed with in store pickup service!!!!!! I placed 2 orders for in store pickup when I drove down to my store neither
one of my orders was available 2times!!!!! I am fed up with my store so now I will drive 20 miles to a different location to shop.
Best body storeI love it, gives me free items and discounts for just shopping I love to shop
KimmyBThe site wouldn’t let me set a store for pick-up. But I love the site!
I love the app for shoppingIt’s easy to use and it has very good deals
My favoriteI absolutely love Bath and Body works products I’ve not tried every single sent but the quality is hands down the best !
OutletMissing the Westbrook CT outlet. Are you opening one near by
ConstantBringing back favorite fragrances — :)
Excelente calidad 💯 recomiendos.Todos sus productos son de muy buena calidad y me encantan todos las velas las fragancias para el cuerpo tantos para hombre y
mujer y también para los vehículos. 💯 recomendado.
Critic reviews
See what experts and critics are saying about My Bath & Body Works. Get insights from trusted sources. View all critic reviews
Please bring back our rewardsJacking up the prices and giving us less and less in rewards is super disappointing.
Updating your cart is a painWhether you add items, move it to love it list or remove items, it takes awhile & then it kicks you back to the top of the cart.
Very frustrating as an avid online shopper, but forcing me to have to go to store to purchase.
Love bath and bodyI had a difficult time submitting the correct offers. I finally gave up without getting my free item.
AppHaving to repeat input of information is NOT customer friendly.
Partner with Klarna or AfterPay, please!
Cart updateUnable to remove items from cart
Coupon disappearedHad a 20% off coupon switch to app n it disappeared.
GlitchyApp suddenly won’t open. Whether on WiFi or on 5g network. I work for Bath and Bodyworks, and customers have reported having
trouble getting app to open, as well. Super frustrating.
App has login issues?I’ve tried to reset my password and login into the app and keep getting an oops something went wrong error. Had my sister logout
and log back in and she is now having the same issues…
ShippingEvery time I order I try to pick everything up. There is always something in the order that can’t be picked up so then I have to
pay shipping. I don’t like that.
Shipping chargesYou should always have free shipping for orders over $50 . It would encourage more customers to purchase that way, I know it would
work for me,
“My List” Doesn’t loadThis app is great but the “My List” option never loads. It has been this way for months. I have the option to favorite things
but I can never see what I favorited because the list never loads in. That might as well have not been a feature since it
doesn’t work at all.
DeliveryShipment takes quite awhile for me to get 🤔
Better to buy in store…I love B&BW products. It’s annoying that you can only use 1 coupon/offer code online. So I am never able to use both my % off
coupon and free travel item coupon at the same time like I do in the store.
ShoppingCannot add more items after going to billing. May want to increase quality.
wishlistCan you guys pleaseee add a wishlist, anyways love your company, thx guys! 😄
What happened?!This app was working great. Now for 2 days there’s been an error in the cart page. Can’t purchase online if you can’t use
the cart.
Pick upEven when I set a store it never lets me do pick ups. It’s very frustrating!
AppI love bath & body but navigating through the app and online ordering is complicated especially when you want to pick up in the
store.
SalesNot enough sales to encourage people to shop at bath and body. Seems all the sales are not good.
Nancy Bellino
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