My Bath & Body Works: User Reviews & Ratings in US App Store


My Bath & Body Works App Icon

Dive into the world of My Bath & Body Works with a journey through reviews of users' experiences and ratings!

See what people think about this app, created by Bath & Body Works Brand Management, Inc. and released in August 2017. With an impressive 4.9-star rating based on user reviews in the App Stores in the US, My Bath & Body Works offers an exciting experience in the shopping app category.

To make an informed decision, read My Bath & Body Works app reviews, gain insights from real users, and compare ratings. All reviews are based on the latest version (v6.50) and are regularly updated. Before buying, visit our download page to compare app features with My Bath & Body Works alternatives. Start reading now!

Trending User and Expert Ratings

Positive
90%
critic
10%

Based on the latest 100 user reviews.

Search Within My Bath & Body Works Reviews: critic

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Critic reviews

Showing 1-50 of 60 reviews (critic). Show all reviews
3 out of 5
It keeps loading 😭

I’ve had this app for three months and it keeps loading, I can see my rewards and the front page but I can’t access the
shopping feature. It just shows it loading?

the shelby shells
July 9, 2024
3 out of 5
Please bring back our rewards

Jacking up the prices and giving us less and less in rewards is super disappointing.

Meglikesfun
May 24, 2024
3 out of 5
Updating your cart is a pain

Whether you add items, move it to love it list or remove items, it takes awhile & then it kicks you back to the top of the cart.
Very frustrating as an avid online shopper, but forcing me to have to go to store to purchase.

Amyoutloud
May 18, 2024
3 out of 5
Love bath and body

I had a difficult time submitting the correct offers. I finally gave up without getting my free item.

Denise 2014
March 31, 2024
3 out of 5
App

Having to repeat input of information is NOT customer friendly.
Partner with Klarna or AfterPay, please!

sedecremC240
February 25, 2024
3 out of 5
Cart update

Unable to remove items from cart

davknz
January 27, 2024
3 out of 5
Coupon disappeared

Had a 20% off coupon switch to app n it disappeared.

HRisner
November 22, 2023
3 out of 5
Glitchy

App suddenly won’t open. Whether on WiFi or on 5g network. I work for Bath and Bodyworks, and customers have reported having
trouble getting app to open, as well. Super frustrating.

Dawn;]
November 7, 2023
3 out of 5
App has login issues?

I’ve tried to reset my password and login into the app and keep getting an oops something went wrong error. Had my sister logout
and log back in and she is now having the same issues…

Briitt!
November 3, 2023
3 out of 5
Shipping

Every time I order I try to pick everything up. There is always something in the order that can’t be picked up so then I have to
pay shipping. I don’t like that.

tripleasisters
October 31, 2023
3 out of 5
Shipping charges

You should always have free shipping for orders over $50 . It would encourage more customers to purchase that way, I know it would
work for me,

T. L. W.
September 11, 2023
3 out of 5
“My List” Doesn’t load

This app is great but the “My List” option never loads. It has been this way for months. I have the option to favorite things
but I can never see what I favorited because the list never loads in. That might as well have not been a feature since it
doesn’t work at all.

Patchiscout
July 9, 2023
3 out of 5
Delivery

Shipment takes quite awhile for me to get 🤔

Buze63
June 22, 2023
3 out of 5
Better to buy in store…

I love B&BW products. It’s annoying that you can only use 1 coupon/offer code online. So I am never able to use both my % off
coupon and free travel item coupon at the same time like I do in the store.

Bennyboy246810
April 30, 2023
3 out of 5
Shopping

Cannot add more items after going to billing. May want to increase quality.

Add items
April 9, 2023
3 out of 5
wishlist

Can you guys pleaseee add a wishlist, anyways love your company, thx guys! 😄

DanceMamaR
April 10, 2023
3 out of 5
What happened?!

This app was working great. Now for 2 days there’s been an error in the cart page. Can’t purchase online if you can’t use
the cart.

Hunoosh
March 29, 2023
3 out of 5
Pick up

Even when I set a store it never lets me do pick ups. It’s very frustrating!

SherinMI
March 26, 2023
3 out of 5
App

I love bath & body but navigating through the app and online ordering is complicated especially when you want to pick up in the
store.

cbelllovesjesus
March 27, 2023

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