Spark Driver: User Reviews & Ratings in US App Store

3 out of 5

Tipping

Spark is great mostly! It’s great to turn that app on and off as we please, the sense of peace and not working directly for
anyone works for me! However, there should be a minimum tip of $1 on every order to simply account for time, energy and gas.

3 out of 5

Sometimes Fair

I make more money with this app more than DoorDash or any other delivery app, but I have to reinstall this app every day I want to
work, in order to receive offers. Please fix it

3 out of 5

More deliveries

The app works well but I’m not getting many deliveries

3 out of 5

We need to know what the bulky/heavy items are!!

I don’t know who decided to not tell us what’s in the order before we accept it, but we need to know what the bulky or heavy
items are prior to accepting so we can make the judgement on whether or not it’ll fit in our vehicle.

3 out of 5

Spark Driver

Great way to make money but the downside is that you have to wait 24 hours for the tip, I think we should automatically get our
tips instead of partial payment just for making the delivery!

3 out of 5

Mr Olukunle

It’s could be better because it is sometimes frozen up.

3 out of 5

Metrics

How are people supposed to improve when your rated and have no idea what for. Just a number that immediately impacts your ability
to work. Add to that a majority of the time any ratings have nothing to do with the delivery itself but we get the brunt of it.

3 out of 5

Update is horrible!

The new update and LOWER PAY IS A INSULT TO US DRIVERS!

3 out of 5

Shame

They should stop Apple from stoping someone from updating the app just because they don’t want to put a credit card on file so
that they can triple charge you.

3 out of 5

App won’t open

I’m recovering notifications about incentives and such but the app will not open. I deleted it and redownloaded it , hopefully
you guys fix this soon.

3 out of 5

.

Es una excelente app, pero en ocasiones pagan poco los viajes y son muchas millas

También ofrecen propinas y no las pagan

3 out of 5

App won’t open!

Did an update today and app doesn’t open!!!

3 out of 5

Help

I love the platform all though I think the team needs to get better about delivering and the app on how far the miles are apart on
batch apps …

3 out of 5

Tip baiting

Stop allowing customers to adjust tips for so long. Limit the time to 2-4 hours or none at all.

Also, give back the ability to swipe 3 times and force location.

3 out of 5

Historical data

I haven’t been able to see tentative order volume for almost 3 updates now. I hope that gets fixed soon.

3 out of 5

CAUTION

This app gives you an opportunity to make decent money if you can accept an order fast. I think the biggest inconvenience is that
you can’t cash out your earnings the same day and that needs to be a feature ASAP!!!!

3 out of 5

No instant payout

The whole point of gig work is needing flexible income. Being the only app without instant payout options has it on the bottom of
most drivers priority lists and it won't change until they change it

3 out of 5

Just a thought!

The app could be better, so I give it about 3 1/2. The navigation part sometimes have you going places that you shouldn’t, and
when you’re inside the store shopping, it would be more convenient if the items were in their proper place.

3 out of 5

App rating

The app is not user friendly at all why is it super secret how to contact the customer for replacement it shouldn’t be hidden
somewhere!

3 out of 5

Reviee

The app has some bugs that need to be fixed that have already been described in the reviews. plus the trips orders need to be in
my car within 5 minutes of pulling in or its not worth my time.