Tolls NY: User Reviews & Ratings in US App Store


Tolls NY App Icon

Dive into the world of Tolls NY with a journey through reviews of users' experiences and ratings!

See what people think about this app, created by Conduent Inc. and released in June 2020. With an impressive 4.8-star rating based on user reviews in the App Stores in the US, Tolls NY offers an exciting experience in the travel app category.

To make an informed decision, read Tolls NY app reviews, gain insights from real users, and compare ratings. All reviews are based on the latest version (v2.90) and are regularly updated. Before buying, visit our download page to compare app features with Tolls NY alternatives. Start reading now!

Trending User and Expert Ratings

Positive
88%
critic
12%

Based on the latest 81 user reviews.

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Reviews: 81 Avg. Rating: 4.4/10 US

Positive reviews

Discover what users love about Tolls NY in these positive reviews. Real experiences, real opinions. View all positive reviews

5 out of 5
Me gusta

Rápido Facilito y seguro de recargar👍

chocolatitico
May 27, 2024
5 out of 5
Excelente app!!!

Es muy fácil hacer pagos y tener un control exacto de tu cuenta por medio de este app.

Chinoloi
February 28, 2024
5 out of 5
Getting with the times

It’s great to track stuff on the phone. Paperless too.

chase hate
January 26, 2024
5 out of 5
Tolls

It so easy sent online then mail forever

Alizzarod
January 23, 2024
5 out of 5
Easy

This app is so easy and convenient to use I strongly recommended for fast easy use

Fingernails 1925
January 4, 2024
5 out of 5
Best Service

I am extremely grateful for the outstanding customer care I received from EZ-Pass.
Thank you for going above and beyond Ti provide great customer service for the people of New York.

EpaulChiron
November 12, 2023
5 out of 5
The App

Thank you for your App working most of the time.

erbyjean
November 11, 2023
5 out of 5
Easy

This was so simple to pay! I’m still trying to Pa PA tolls throught that app unable too😙

u n o k n e e
November 6, 2023
5 out of 5
Is it worth it?

Yeah, it’s worth it. Where is the?🤗

Brooklyn NYC11203
October 29, 2023
5 out of 5
New user

Hi I’m a new user for this app and I’m very satisfied

radiaelkhalfi
October 31, 2023
5 out of 5
EASY PASS MAKES MY LIFE EASIER

BECAUSE OF EASY PASS IT HAS MADE MY LIFE MUCH BETTER. I REMEMBER THOSE DAYS WHEN YOU USED TO SIT ON LONG LINES INCHING UP TO THE
WINDOW JUST TO PAY THE ATTENDANT.
TODAY YOU JUST WIZ BY (EXCEPT WHRN THERE IS TRAFFIC OR AN ACCIDENT).

THANK YOU
HOWARD KRULIK

Uncle Tookie
November 1, 2023
5 out of 5
Fast Service

I Really Like When You Go To A Website And Get Things Done With No Nonsense or Run Around, I Like How Fast & To The Point This
Service Is,Thank You…

John Plaza
October 10, 2023
5 out of 5
EZ to do

EZ and fast reloading on my account.

whak50
October 17, 2023
5 out of 5
Best thing ever

Best way to pay and get it over with. 💯 👍 😊

boys2714
October 25, 2023
5 out of 5
EZ to use

Straightforward, well-designed app. Easy to pay tolls by plate, too!

Mike24503
October 25, 2023
5 out of 5
The fastest way to make life easy very well.

The fastest way to make life easy very well.

Crispase
October 3, 2023
4 out of 5
Car

Is a good app with waste my time fast

Gio Henry
October 3, 2023
5 out of 5
Joyce Lee

Very good not confusing to me
Thank you

Annaleejoyce
October 5, 2023
5 out of 5
Felicidades es una aplicación muy buena

Estoy muy agradecido que exista una aplicación tan eficientemente buena
Agradezco esas personas que con su inteligencia
Asen posible todo esto gracias

escovar009
September 2, 2023
5 out of 5
Good and bad

This app is better than trying to pay through the phone but fails a lot while paying with certain cards and works better with
prepaid cards

Flyboizane
August 16, 2023
5 out of 5
Awesome!

Just got the E-Z Pass App, and it’s awesome, easy to navigate, make payments and stay up to date with my account.

OzzieSr
July 29, 2023
5 out of 5
Better than trying to use EZPASS

This is not as convenient but once there is a problem with EZPASS, it seems impossible to correct.
This app makes it so much easier to handle the billing.

LSBD12754
July 29, 2023
5 out of 5
Thank you

Super customers service and thank you.

A&A and you
July 11, 2023
5 out of 5
Excellent

Very convenient at your finger tips!

Fallfish!
July 11, 2023
5 out of 5
Easier and better to use

If i don’t have enough money I can pay what I owed and come with more later.

cocosantibon
July 12, 2023
5 out of 5
Fast & Convenient

The Face ID glitches sometimes on my iPhone 14 Pro.

Love the app used to go thru their website to reload my tag but with the app it’s soo much faster. Scanning the card number with
the camera is the best.

Refatb
June 1, 2023
5 out of 5
I love NY

Always easy travel and good roads. We love the app

nmanning
June 2, 2023
5 out of 5
Frequent traveler

So easy and convenient 👍🏼👍🏼

Nknmhu
May 22, 2023
5 out of 5
Debit card camera

Great app only thing is , is that the camera to take of any credit card is no accessible

Aaliyahn12$
April 29, 2023
5 out of 5
GREAT APP I LOVE IT

Been waiting for E-ZPass to make app long time finally they did it after a decade.

AmgSpeed
April 25, 2023
4 out of 5
Extremely Big Bug

PLEASE FIX A BIG ISSUE WITH THE APP. CANNOT LOGIN WITH EITHER FACE ID & my credentials!! FIX ASAP

JJB_80
April 4, 2023
5 out of 5
Excelente!!

Fácil y práctica forma de pagar.

Triskaideofobia1
March 29, 2023
5 out of 5
Very easy to use!

Thank you NYS for making a user friendly application.

JudyRWood
March 14, 2023
5 out of 5
Little Things

Simply doing the task of replenishing my tags felt good!

nycrico
March 14, 2023
5 out of 5
Pain less

I thought it would be Hard. This is so amazing and it was painless 💌❤️❤️❤️

klmackey
February 26, 2023
5 out of 5
Ease of use

I appreciate that I was able to rectify my overpayment of toll fee with ease and it was adjusted right away

Eileen93098
January 27, 2023
4 out of 5
Could be a little better…

Overall, no problems at all with app - damned near perfect, BUT…would love to see an option for login with Touch ID available.
Currently I have to enter my password every single time.

sohosakura II
January 30, 2023
4 out of 5
Improved

Much better than the ez-pass website. Since I found this app, I don’t use anything else.

JfranG
January 8, 2023
5 out of 5
The app is amazing nice to deal with it

Just the tool system need to go away we’ve had enough I pay close to $400. A week for just EXpass

Hamza fade
December 23, 2022
5 out of 5
E-Z Pass

On line transactions are not easy for me at my age. I was able to navigate this site thanks to the instructions and helpful
prompts. Thank you!

Farms Guy
November 27, 2022
5 out of 5
Nice service

It’s good happy save me a time and cellphone talk

bemankan
December 2, 2022
4 out of 5
Toll Bill

First time I’ve been successful paying my bill on line!
Thank you!

Russwig
December 3, 2022
5 out of 5
Anthony

I’m grateful to have an e-z pass I get to work and home much faster.

Anthonyj0820
December 3, 2022
5 out of 5
Made easy

The app is very easy to use Keep up the good work

carrot top 1
November 12, 2022
4 out of 5
Sometimes app doesn’t open

App is pretty good but sometimes it doesn’t open

Cricket and Me
November 13, 2022
4 out of 5
New EXPass App

This is my first time using the new EzPass. I liked the old app. It was familiar, so it was easy to navigate. That’s why I
gave the new app only four stars. However, I just had to add funds using the new app and it was as easy as the old app.

RickBrklynNYC
November 20, 2022
5 out of 5
Easier than most gov’t created apps

They’re finally upping their game

DrPat117
November 20, 2022
5 out of 5
TollsNY

Great invest best thing ever easy to navigate and easy to use.

el jey payano
September 20, 2022
5 out of 5
Excellent

I’m very pleased with all of the new changes. Automatic reading of tag with no slowing down helps traffic congestion on bridge
in my area.

happyhorse....
September 20, 2022
5 out of 5
NJ to NY

Great efficiency and service! Keep up the good work

Kay stu
September 21, 2022

Critic reviews

See what experts and critics are saying about Tolls NY. Get insights from trusted sources. View all critic reviews

3 out of 5
Accessing the app

There are times when the app will not allow access. It would blink nonstop. For it stop and gain access I often have to power off
my phone and restart it to access the app. It is very frustrating.

Callieweed
October 9, 2023
3 out of 5
One flaw

This app holds funds then says credit card invalid. It eventually clears but what is it holding the funds against if the card is
invalid?

ijaxman
August 30, 2023
3 out of 5
Inept

You have my plate, you have my bill, because you know when I was there. Why can't I pay my bill without trying to remember the day
I was there. Are you inept or just lazy?

chefahi1
May 22, 2023
3 out of 5
Almost good

App is great to have to check up on tolls but too many bugs almost everytime I want to log in into my account I have to delete the
app and then reinstall it.

Edenisse
May 28, 2023
3 out of 5
Face ID doesn’t work

For a while I couldn’t log in and pay my account because face ID wouldn’t Work. Had to turn it off now I have to use my
password which is fine but hope they fix the glitch

alies1995
April 23, 2023
3 out of 5
Very intuitive application but FaceID does not wor

This app is easy to use, great functionality but there is an error with FaceID. I tried to delete and redownload and this issue
persists, I see it in other reviews as well. It will prompt FaceID and go into a loop without logging me into the app. This needs
to be fixed ASAP.

By7734
April 17, 2023
3 out of 5
Confused

I don’t not like how transactions are listed on this site. I can tell what is paid and what is not paid. Also, I was paying with
one credit card, I added another card and the system has removed the updated card info. Also no customer service to speak with.

ma1sin
April 20, 2023
3 out of 5
Pésimo servicio

Complican mucho las cosas para poder tener acceso continuo y tranquilo a la app exigiendo cambio de pasword, etc

fevalcar
April 3, 2023
3 out of 5
It’s Convenient

It’s okay however there’s a glitch on the app from time to time which makes it hard to log in. Hopefully it gets fixed.

Anita Richie
April 4, 2023
3 out of 5
Better than website

This was more convenient and had less internal errors than website. I had to copy paste info for payment, though, because I could
not type directly onto the field.

Bbbb-!
March 26, 2023
3 out of 5
App broken

When the app works it’s good but the app has a lot of bugs in it. Sometimes the server is offline so you have to go to the
website and other times it just won’t let you log in. NEEDS TO BE FIXED

coneyislandkid
March 31, 2023
3 out of 5
Glitch

App glitches at opening doesn’t let me sign in at all guessing it has to do with Face ID being programmed.

✊🏿✊🏾✊🏽
March 31, 2023
3 out of 5
Works good

Works good but really don’t appreciate being sent text alerts at 5-6am. Do it during normal business hours. Really annoying on
Sunday mornings when they seem to like doing it

Vfc00750
February 27, 2023
3 out of 5
Back office system error message

I got the same message and solved the problem by deleting and reinstalling the app. One should not have to do that to get an app
to work, but here we are.

Sean091866
January 30, 2023
3 out of 5
Can’t input EZ-Pass# to dispute

I have a tag in my truck and it didn’t register at the scanner. I get sent the late amount in mail before original and have to
pay $13 for a <$1 toll. Nowhere to put tag # in app or on letter received to dispute

Gr0gGles
January 3, 2023
3 out of 5
Suggestion for improvement

Add the ability to cross reference the tag ID to a specific vehicle so it will be easier to sort and find data. Also allow the
vehicle/ID to be identified by a nickname that user can enter.

JSterio
January 6, 2023
3 out of 5
Unable to use app

The app is always on the construction every time. I’m trying to add funds to it or view my balance I can never view. It just
needs a lot of work.

Dwill#1
December 21, 2022
3 out of 5
Good

This app was good until a month ago i cant access my account something is wrong with their app not good it keeps on crashing and
it still wont let me check my account whats the problem

josep7831
November 21, 2022
3 out of 5
Payment

Need better Payment error when making payments

Buju95
October 20, 2022
3 out of 5
App review

I guessed at what was wanted by CW

EC/NPB/FL
August 4, 2022

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