Instacart: User Reviews & Ratings in US App Store

5 out of 5

Great!

So nice quick and I’d love to use her again!

5 out of 5

Excellent service

Very cordial and polite, and such fast service🥳

5 out of 5

Thank you

Timely, chose great replacements!

5 out of 5

Great Shopper!

Polite, hardworking, even delivered up our driveway to our front entrance area!

5 out of 5

Smooth delivery!

All the stars aligned and it was a seamless delivery.

5 out of 5

EZ

Love having these show up at my door

5 out of 5

Great service

Very friendly and provided great service

5 out of 5

Love it!!

I’ve rarely ever had an issue with an order, and even then the abundance of amazing instacarters I’ve had shines through. This
app is convenient for numerous reasons, and I’ll always use Instacart when I need to.

5 out of 5

Aldi’s pick up

Courteos, quick and accurate pickup. Aldi’s competitors could take a lesson on how efficient they make pick up.

5 out of 5

Great job … quick and efficient!

Thanks for doing great shopping!!

5 out of 5

Easy to use

It’s so easy to order, edit, and leave instructions!! All the most important functions are easy to find, unlike many other apps.
Customer service is also great!

5 out of 5

Reliable

I am writing this review to you know that If I could give you 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟i would ! I used to deal
w/ Walmart and I had a horrible experience w/ them, my packages were either lost or on someone else’s porch, so thank you for
being loyal and consistent 🫡

5 out of 5

Love insta cart

Insta cart is the best
Wether your without a vechile or bad weather
Or vechile in shop
Just awesome

5 out of 5

Instacart review

Everything I ordered was delivered as promised and on time.Very satisfied!

5 out of 5

Great Service

Kaycie was very helpful and nice Great work and communication was awesome

5 out of 5

1st order

Zachary was early. Great 1st experience with instacart.

5 out of 5

So convenient

It’s Sunday, I’m tired and not feeling well. Today instant cart came in handy for sure.!!!

5 out of 5

First time using Instacart

Picked out everything out perfectly, thank you!

5 out of 5

Just what I need-when I need it!

The service and drivers are stellar. I only wish you could get Trader Joe’s on board. Then-it would be an 11 on a scale of 10!
Thanks to all the drivers who bring me my groceries. It’s truly appreciated.

5 out of 5

Correction to Rating Jasmine

I hit the wrong star by accident and submitted it. She did an good job.

5 out of 5

Great customer service

Liz responded timely to any updates with my order. Very professional. Thank you for all of your assistance

5 out of 5

Best app ever

I’m stuck at home with two kids and this is the perfect way to order foods

5 out of 5

My appreciation

Thank You so very much for helping my family through this very difficult journey of my Son having Cancer and us trying to keep
germs away I have been ordering our groceries for the past year now and I am thankful

5 out of 5

Shakira IS AMAZING!!! So very wonderful

Shakira is just wonderful amazing.. Thank you so SO MUCH💕💕

5 out of 5

Great Experience

Takes extra effort
Gets things right

5 out of 5

Antioxidant Solutions Blueberry Juice

Great product! I am, however, confused. I ordered 10 and I received five. This is my first Instacart purchase so I am not certain
how the process works when you receive half of your order.

4 out of 5

Disabled

I’m disabled and this is the only way I can shop
Very convenient

5 out of 5

Always kind and helpful

I so appreciate Kayle’s extra effort and small acts of kindness. My order was exactly as I had placed it! Thanks so
much.🙏💕

5 out of 5

Love Instacart!

I do not like to shop and when I get a diamond shopper it’s fast, correct, packing is great and replacements are good too! It
saves me so much time! I’m so glad someone thought of this! I feel a little lazy but I’m over it!😂

4 out of 5

Food

Food was delivered on time however, my grandbabies Kool-Aid drinks one was busted open. I’m not happy about that, but everything
else was good.

4 out of 5

Great app

Love the service — Love the app!! Don’t love having to scroll past tons of pages just to put in a request for something I
can’t always seem to find.

5 out of 5

ralph’s

as usual, out of so many things and Instacart shopper did his best

4 out of 5

Heavy bag

Once again everything was in one bag, which was ripping. Way too heavy for me as I am an older lady.

5 out of 5

Tuna

I love instacart shoppers tuna holes

4 out of 5

Instacart order

Jennifer does an excellent job.
Last time Food Lion forgot my Fall off the Bone Ham.

4 out of 5

Wrong item

I received a plum tomato instead of a red pepper

5 out of 5

Great Service

Super sweet driver thank you very much

5 out of 5

Grocery Delivery

She was very kind and made my evening. I wish I could give more than five.

5 out of 5

Best shopping app

This app is amazing. You cAn do your complete shopping. Right now confined to home because of broken leg. I did my shopping. Many
times when the shopper finds a cheaper deal they will notify you

5 out of 5

Very convenient, speedy, and reliable service!

really Very convenient, speedy, and reliable service!

5 out of 5

EASY

So far the whole process has been so easy! Can’t wait until my delivery is here!

5 out of 5

Excellent service!

Excellent service and super professional!

5 out of 5

Excellent approach to shopping

Instacart always has broad range of quality items available and friendly, helpful shoppers to select and deliver them.

5 out of 5

Great service

The shoppers have great communication about making replacements and they are always on time with deliveries 😎

5 out of 5

Great service

Mohammed was very friendly and helpful! I wish I could use him for every delivery

5 out of 5

Review of Amanda

Amanda always does an excellent job. She makes good replacements and she’s professional and pleasant!

5 out of 5

Instacart delivery

The gentleman who delivered my order was courteous and greeted me with a big smile.
He was quick and accurate with my order! I only needed a few things at the last minute and he rescued the day!

Thank you!

5 out of 5

Good as long as your area has shoppers!!!

Moved to an area that is tourist area and a lot of older retired ppl…not enough shoppers in this area so not as convenient.
Also, it’s crazy that you can get a delivery same day but You can get a delivery…that’s Poor Store management with staff at
the grocery stores!

5 out of 5

I love the Recipes feature

I’m braver about trying new recipes because the ingredients are automatically added to my cart. I’ve become a more adventurous
cook.

5 out of 5

Great Service

I Love Instacart~so far I am extremely impressed

3 out of 5

Unorganized

When I I order groceries I request no substitute on any order that are out. Also groceries must be put in a box not individual
stacked one on top another on steps. If you don’t have a box don’t deliver them!!!

3 out of 5

Buy one get one free

When store is offering buy one get one that’s what I expect to see so manually putting the 2 items went right over my head!!

3 out of 5

App was good until updated… AGAIN

Hey developer! I can no longer access my favorited items list. Please correct and update, thank you!

3 out of 5

Item I didn’t order

I received an item that I did not order and was not a replacement and I don’t know if I was charged for it

3 out of 5

Confused

I feel as though I just signed up for Instacart without intending to.

3 out of 5

Didn’t get $50 off like advertised

Overall very easy and convenient! Thank you for this option. Sadly I was sent a $50 off coupon from my app and when I checked
out it didn’t apply the coupon.

3 out of 5

Wrong yams purchased!

The shopper purchased 10 pounds of organic sweet potatoes …. But I wanted yams ☹️☹️☹️

3 out of 5

Overcharged

I only ordered 2 of certain items got 4 , got charged for more items than I purchased

3 out of 5

First time order

is the first time I ordered so I’ll see how it goes I’ll wait you better if all goes well.

3 out of 5

Sharing a cart removed

Most recent upgrade did away with shared carts. Was a nice product for roommates. Have a annual membership. Would have not
enrolled if I new the upgrade would do away with this functionality.

3 out of 5

Delivery fee is so high every single time

Delivery fee is so high every single time

3 out of 5

My favorite features gone

Please put back the “Picked for you” and the “Customers Bought With” features at the bottom of an item! It helped me find
new things to try so often! Please bring it back thank you so much :)

3 out of 5

Unable to login with iphone

The three dots just keep flashing when clicking login but nothing happens?