Instacart: User Reviews & Ratings in US App Store
Dive into the world of Instacart with a journey through reviews of users' experiences and ratings!
See what people think about this app, created by Maplebear Inc and released in August 2012. With an impressive 4.8-star rating based on user reviews in the App Stores in the US, Instacart offers an exciting experience in the food & drink app category.
To make an informed decision, read Instacart app reviews, gain insights from real users, and compare ratings. All reviews are based on the latest version (v8.18) and are regularly updated. Before buying, visit our download page to compare app features with Instacart alternatives. Start reading now!
Trending User and Expert Ratings
Based on the latest 100 user reviews.
Search Within Instacart Reviews
Looking for specific information about Instacart Reviews? Use the search form below to find keywords or phrases within our extensive collection of reviews.
Change Your App Store Country/Region
Select your country below to see reviews specific to your country.
United StatesPositive reviews
Discover what users love about Instacart in these positive reviews. Real experiences, real opinions. View all positive reviews
Thank youTimely, chose great replacements!
Great Shopper!Polite, hardworking, even delivered up our driveway to our front entrance area!
Smooth delivery!All the stars aligned and it was a seamless delivery.
EZLove having these show up at my door
Great serviceVery friendly and provided great service
Love it!!I’ve rarely ever had an issue with an order, and even then the abundance of amazing instacarters I’ve had shines through. This
app is convenient for numerous reasons, and I’ll always use Instacart when I need to.
Aldi’s pick upCourteos, quick and accurate pickup. Aldi’s competitors could take a lesson on how efficient they make pick up.
Great job … quick and efficient!Thanks for doing great shopping!!
Easy to useIt’s so easy to order, edit, and leave instructions!! All the most important functions are easy to find, unlike many other apps.
Customer service is also great!
ReliableI am writing this review to you know that If I could give you 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟i would ! I used to deal
w/ Walmart and I had a horrible experience w/ them, my packages were either lost or on someone else’s porch, so thank you for
being loyal and consistent 🫡
Love insta cartInsta cart is the best
Wether your without a vechile or bad weather
Or vechile in shop
Just awesome
Instacart reviewEverything I ordered was delivered as promised and on time.Very satisfied!
Great ServiceKaycie was very helpful and nice Great work and communication was awesome
1st orderZachary was early. Great 1st experience with instacart.
So convenientIt’s Sunday, I’m tired and not feeling well. Today instant cart came in handy for sure.!!!
First time using InstacartPicked out everything out perfectly, thank you!
Just what I need-when I need it!The service and drivers are stellar. I only wish you could get Trader Joe’s on board. Then-it would be an 11 on a scale of 10!
Thanks to all the drivers who bring me my groceries. It’s truly appreciated.
Correction to Rating JasmineI hit the wrong star by accident and submitted it. She did an good job.
Great customer serviceLiz responded timely to any updates with my order. Very professional. Thank you for all of your assistance
Best app everI’m stuck at home with two kids and this is the perfect way to order foods
My appreciationThank You so very much for helping my family through this very difficult journey of my Son having Cancer and us trying to keep
germs away I have been ordering our groceries for the past year now and I am thankful
Shakira IS AMAZING!!! So very wonderfulShakira is just wonderful amazing.. Thank you so SO MUCH💕💕
Great ExperienceTakes extra effort
Gets things right
Antioxidant Solutions Blueberry JuiceGreat product! I am, however, confused. I ordered 10 and I received five. This is my first Instacart purchase so I am not certain
how the process works when you receive half of your order.
DisabledI’m disabled and this is the only way I can shop
Very convenient
Always kind and helpfulI so appreciate Kayle’s extra effort and small acts of kindness. My order was exactly as I had placed it! Thanks so
much.🙏💕
Love Instacart!I do not like to shop and when I get a diamond shopper it’s fast, correct, packing is great and replacements are good too! It
saves me so much time! I’m so glad someone thought of this! I feel a little lazy but I’m over it!😂
FoodFood was delivered on time however, my grandbabies Kool-Aid drinks one was busted open. I’m not happy about that, but everything
else was good.
Great appLove the service — Love the app!! Don’t love having to scroll past tons of pages just to put in a request for something I
can’t always seem to find.
ralph’sas usual, out of so many things and Instacart shopper did his best
Heavy bagOnce again everything was in one bag, which was ripping. Way too heavy for me as I am an older lady.
TunaI love instacart shoppers tuna holes
Instacart orderJennifer does an excellent job.
Last time Food Lion forgot my Fall off the Bone Ham.
Wrong itemI received a plum tomato instead of a red pepper
Great ServiceSuper sweet driver thank you very much
Grocery DeliveryShe was very kind and made my evening. I wish I could give more than five.
Best shopping appThis app is amazing. You cAn do your complete shopping. Right now confined to home because of broken leg. I did my shopping. Many
times when the shopper finds a cheaper deal they will notify you
Very convenient, speedy, and reliable service!really Very convenient, speedy, and reliable service!
EASYSo far the whole process has been so easy! Can’t wait until my delivery is here!
Excellent service!Excellent service and super professional!
Excellent approach to shoppingInstacart always has broad range of quality items available and friendly, helpful shoppers to select and deliver them.
Great serviceThe shoppers have great communication about making replacements and they are always on time with deliveries 😎
Great serviceMohammed was very friendly and helpful! I wish I could use him for every delivery
Review of AmandaAmanda always does an excellent job. She makes good replacements and she’s professional and pleasant!
Instacart deliveryThe gentleman who delivered my order was courteous and greeted me with a big smile.
He was quick and accurate with my order! I only needed a few things at the last minute and he rescued the day!
Thank you!
Good as long as your area has shoppers!!!Moved to an area that is tourist area and a lot of older retired ppl…not enough shoppers in this area so not as convenient.
Also, it’s crazy that you can get a delivery same day but You can get a delivery…that’s Poor Store management with staff at
the grocery stores!
I love the Recipes featureI’m braver about trying new recipes because the ingredients are automatically added to my cart. I’ve become a more adventurous
cook.
Great ServiceI Love Instacart~so far I am extremely impressed
VilymaCrystal was great, very professional and pleasant. I was hesitant to try your company after some mediocre service at my first
company. I am glad I did
Perfect ShopShe was so fast and grabbed absolutely everything I needed and had great communication. Everything was perfect.
Critic reviews
See what experts and critics are saying about Instacart. Get insights from trusted sources. View all critic reviews
UnorganizedWhen I I order groceries I request no substitute on any order that are out. Also groceries must be put in a box not individual
stacked one on top another on steps. If you don’t have a box don’t deliver them!!!
Buy one get one freeWhen store is offering buy one get one that’s what I expect to see so manually putting the 2 items went right over my head!!
App was good until updated… AGAINHey developer! I can no longer access my favorited items list. Please correct and update, thank you!
Item I didn’t orderI received an item that I did not order and was not a replacement and I don’t know if I was charged for it
ConfusedI feel as though I just signed up for Instacart without intending to.
Didn’t get $50 off like advertisedOverall very easy and convenient! Thank you for this option. Sadly I was sent a $50 off coupon from my app and when I checked
out it didn’t apply the coupon.
Wrong yams purchased!The shopper purchased 10 pounds of organic sweet potatoes …. But I wanted yams ☹️☹️☹️
OverchargedI only ordered 2 of certain items got 4 , got charged for more items than I purchased
First time orderis the first time I ordered so I’ll see how it goes I’ll wait you better if all goes well.
Sharing a cart removedMost recent upgrade did away with shared carts. Was a nice product for roommates. Have a annual membership. Would have not
enrolled if I new the upgrade would do away with this functionality.
Delivery fee is so high every single timeDelivery fee is so high every single time
My favorite features gonePlease put back the “Picked for you” and the “Customers Bought With” features at the bottom of an item! It helped me find
new things to try so often! Please bring it back thank you so much :)
Unable to login with iphoneThe three dots just keep flashing when clicking login but nothing happens?
Good service but overpriced8$ delivery with 6$ in other random taxes simply doesn’t make sense
Choose Your App Store Region
Select your preferred App Store region to read reviews from around the world. (Default region: United States)
Click here for a limited-time deals.
Polandball: Not Safe For World - It’s been a while.. It’s been five years since an update happened, I hope your doing good, maybe someday this game will get an update, who knows..
Two Spies - Amazing!!!. I’ve been playing this with family for a while, and every time, it gets even more fun. I would highly recommend this to anyone
who likes strategy games..
Drive Ahead! Sports - So much fun. This game keeps me entertained and it fun to play.