LG SmartThinQ: User Reviews & Ratings in US App Store

5 out of 5

ThinQ is the Best

LG ThinQ is so easy to use with our Washtower in our basement and our LG Front load Washer and Dryer upstairs it has been so easy
to monitor our appliances we are converting all of our appliances to LG to work with our app!

5 out of 5

Awesome App and Awesome Washer/Dryer

Love the app notifies me when the cycles are done. Love that I can control both remotely. The washer and dryer are amazing!!! The
leave my clothes so clean. Both appliances are super quiet and super efficient.

5 out of 5

Loving the app

The app definitely comes in handy for reminders

5 out of 5

Life

Really like the prompts I receive from my LG appliances. I get an alert when my washer is ready to put in dryer , when the dryer
has completed and I can adjust my TV from my phone. Life is good.

5 out of 5

Odlicna aplikacija

Veoma korisna za pracenja rada i ciklusa pranja

5 out of 5

LG ThinQ

Very quit, long wash cycles. It does have a turbo wash.

5 out of 5

Love the app

The app is amazing! The washing machine is amazing - super happy

4 out of 5

Just one wish….

I only wish it could talk to the washer when it’s not mid-load. I’d love to be able to push a. Extra spin cycle after a load
finishes, but it can’t make contact with the machine except to report info while a load is running. Still, it’s handy for
that. No other complaints.

4 out of 5

Just a little more functionality

Maybe I haven’t figured it out yet, but there doesn’t seem to be a way to set the special features on the washer or dryer like
pre-wash from the app. Otherwise I love it, it’s helpful when the machines are two floors down or to start the laundry before I
leave the office.

5 out of 5

Heather pump

Why doesn't Useful features (Energy monitoring) work when I control the Heather pump, and… Is it possible to see all the data
from the heat pump LG Therma V controller on the App? Room temperature, water temperature... It would be very useful! Thank you!!

5 out of 5

It helps us!

The app reminds us when it is cleaning time for our appliances. Also put the safe diagnostic it will let us know when/if something
is wrong.

4 out of 5

Functional and straight foreword

Could be improved in terms of UI and UX but it does the basic role of managing the machine

5 out of 5

New oven

This is an excellent oven. The only thing I don’t like is the smoke that is emitted when air frying. I have the front door open,
the back door open and the kitchen window open and it still sets off the smoke alarm!!!!

5 out of 5

Okie

Let’s us know what’s wrong coming!!

5 out of 5

I’m in the know

The app keeps me on track for my laundry, nothing sits and gets smelly.

5 out of 5

Great refrigerator!

We love this refrigerator! I just wish it’d make ice sooner and faster than waiting for a couple of days after you hook it up.
Other than that it’s fantastic and we love it.

5 out of 5

Great washer!!

I love this washer upgrade. I am fascinated with how well this machine works and the many options in the app. Great purchase

5 out of 5

Defrost

The App helped me figure out with a code that a fan was frozen up and needed to be defrosted. Frig works perfect again.

5 out of 5

Easy to use

Easy to use & a great reminder that my clothes are done.

5 out of 5

Great APP!

Very helpful and useful application to manage and monitor frig performance. Well done LG folks!!! 👏👍

5 out of 5

Outstanding feature

How did we survive without this refrigerator? It's wonderful being able to control ice maker and temperature remotely. Thank you
LG!

5 out of 5

Great app

Since the unit sits empty for the summer months it’s nice to have the capability to check in things remotely

5 out of 5

Operates as expected and very convenient

High tech WiFi and app capabilities, very quiet and efficient

5 out of 5

Exceptional fridge

Super easy you se and the app is extremely user friendly.

4 out of 5

Dishwasher 111KWDJ0V986 LG

Instructions on how to connect with your phone not very clear

5 out of 5

Great app

I love this app! Have all my kitchen appliances on it and plan on putting the washer and dryer on it too!

5 out of 5

LG aircond review

help checking all system just through phone nice work..thumb up..

5 out of 5

Convenient

LG appliances with ThinQ are are convenient to use and offer a insight as to the condition of the appliances and it’s use. It
displays operating suggestions to keep your appliances running efficiently and provides convenient ordering of filters.

5 out of 5

Operates as expected and very convenient

High tech WiFi and app capabilities, very quiet and efficient

5 out of 5

Lovin’ this app

I have several LG products and this allow me control them when I’m away from home. Super easy to connect and the app is well
thought out and easy to use.

5 out of 5

Not workin on iphone8 on new update

I updated the app and now it doesn’t work for my air conditioner

4 out of 5

Parameters

It’s a good app. I do wish it gave more detail.

4 out of 5

It works

It does what it’s supposed to.

5 out of 5

Diagnosis Feature

The Diagnosis Feature on the LG refrigerator/freezer is a great tool. Thanks.

5 out of 5

Helpful App

Perfect to monitor my new LG refrigerator in case of any issues.

5 out of 5

It makes me smarter.

진정한 IoT를 알수 있게 해주는 어플입니다

5 out of 5

A++

I love the feature of being notified when my washer is finished. Also handy to be able to check how long is left right from my
phone

4 out of 5

Works buts…

App works perfectly except the constant prompts for phone numbers and annoying fluff. Just tell me if my dishwasher is done. I
don’t need all the extras.

5 out of 5

LG ThinkQ is awesum

Smart diagnose by app is awesome feature.

4 out of 5

Not bad

This app is not bad, but I wish it could do more. The potential is there and I’m looking forward to seeing it.

5 out of 5

Love this app

It gives me real time notifications and alerts for my oven, washer, dryer and dishwasher. No matter where I am.

4 out of 5

Dishwasher 111KWDJ0V986 LG

Instructions on how to connect with your phone not very clear

5 out of 5

Iniciando el mundo de interconexión

Apenas y ya tenemos nuestra lavadora y secadora de la misma marca LG, nos han parecido muy lindas y demasiado funcionales,
seguiremos usándolas y disfrutando de tan alta tecnología.

5 out of 5

New fridge

Only took 2 tries to get it on WiFi

5 out of 5

Love my new washer/ dryer!

This set is amazing! Uses less water and less power. Everything is clean and looks great!

5 out of 5

The app is great

But I can diagnose and download cycles and know when the dishwasher is done somehow I lost connection for a while but I’m back
on the app

5 out of 5

Great app and extremely helpful

Easy download and install and connection to my network. Helpful and useful.

5 out of 5

Helpful stats

Our fridge’s freezer didn’t shut all the way, and I was able to troubleshoot via energy usage when I had solved the issue (ice
balls fell behind the door).

Many great features per appliance. Impressive app.

4 out of 5

Major improvements

Thank you again. The app loads much faster than before and the TV part is very responsive to commands.

4 out of 5

Helpful (to know, and now I need to manage setting

Receiving notifications that a “ load” is done is helpful. I am, however, at my office, 1.5 miles away from my home. I dont
need the reminder here at my office. Would be helpful if LG WiFi signal was limited to 100 yards.

3 out of 5

It won't power on

When the remote works, it works very well! Sometimes it won't turn the tv on, it'll sit on loading for several minutes and I have
to close out the app and reopen. I haven't been able to power on my tv for days, and I cannot find the original remote for the tv.

3 out of 5

Advertising in app? really?

Do I really need to be advertised to inside an app I already paid for? I hate Amazon with a burning passion. Do I really have to
have a permanent “Amazon Smart Reorders” button in the menu of my dishwasher? Really?

3 out of 5

Buggy

So the concept behind the app is great. It just gets a little buggy. Maybe it's because I have an iPhone 12pro but it's still new
enough that the app shouldn't freeze up like that. Like clicking on a feature causes issues.

3 out of 5

Update killed app

The latest update force closes when trying to open it. Unusable now. Slick!

Update: They updated the app to fix what was broke. The response I got (to uninstall and reinstall) had nothing to do with it.

3 out of 5

Inconsistent

Of course vey useful when washer,dryer and ap are in sync. But many times I access they are not and I must reset to receive
messages and information

3 out of 5

Great App, but

It would be nice if all the settings could be controlled with Apple shortcuts.

Also, why can’t you just set Accelerated Ice mode on and it stay on? It’s only on for 24 hours, then you have to remember to
turn it on again.

3 out of 5

So so app

The app works, but it just doesn’t do much other than telling me when a cycle is done for the washer/dryer.

3 out of 5

Inside Temperature

I’d like to be able to see the actual inside freezer and refrigerator temperature. It is nice to be able to remotely make some
adjustments.

3 out of 5

Could be better

I don’t need all these random ads… I like simple menus and uis. Dark mode would really be life changing on this app and I
recommend it you guys! Come on