Shake Shack: User Reviews & Ratings in US App Store


Shake Shack App Icon

Dive into the world of Shake Shack with a journey through reviews of users' experiences and ratings!

See what people think about this app, created by Shake Shack and released in June 2009. With an impressive 4.8-star rating based on user reviews in the App Stores in the US, Shake Shack offers an exciting experience in the food & drink app category.

To make an informed decision, read Shake Shack app reviews, gain insights from real users, and compare ratings. All reviews are based on the latest version (v4.38) and are regularly updated. Before buying, visit our download page to compare app features with Shake Shack alternatives. Start reading now!

Trending User and Expert Ratings

Positive
86%
critic
14%

Based on the latest 26 user reviews.

Search Within Shake Shack Reviews

Looking for specific information about Shake Shack Reviews? Use the search form below to find keywords or phrases within our extensive collection of reviews.

Reviews: 26 Avg. Rating: 4.3/10 US

Positive reviews

Discover what users love about Shake Shack in these positive reviews. Real experiences, real opinions. View all positive reviews

5 out of 5
Excellent food, excellent coupons

Excellent tasting burgers (love double shake shack with cherry peppers and extra sauce on the side). The app is visually pleasing
and easy to use!

Really Fun, but
June 25, 2024
5 out of 5
Easiest food ordering app ever

I love this app. They make it so easy and clear when ordering even a caveman can do it! šŸ˜

A purchaser 10/1/16
June 19, 2024
4 out of 5
Top

The audacity to ask for a tip! We key in our food into the app or the kiosk, no human interaction and yet want a tip. Leave the
tips for the ppl who need them such servers and bartenders

BMCQUE
May 5, 2024
5 out of 5
Smooth Easy Ordering

Great app to pair with great food! Canā€™t go wrong with this seamless customer focused experience

Agent_A.
April 12, 2024
5 out of 5
:)

Honestly, Im glad they have the veggie shack now. Its so good in my tummy! Ty ShakeShack!!!

Roxy-Liciou-Thickums šŸ˜ŠšŸ˜Šā¤ļø
May 28, 2023
5 out of 5
Shake

That shack. Tasty. Easy. Letā€™s do it again...

šŸ¤¤

dwjr206
April 9, 2023
4 out of 5
Needs more options other than meet at door

Great app, would rate 5 stars if given more options for the delivery service.

ksirx
April 9, 2023
5 out of 5
Top Local Burger

Consistently near perfect, whether ordering in or by the app!!!

GlennyB61
April 10, 2023
5 out of 5
Love it.

Itā€™s a new year! Time to get heavy with shakes and burgers.

Ontico
January 7, 2023
5 out of 5
Need to remove limits

I had to do 2 separate orders for family due to the category limits. Please eliminate or change limit to 5.

Brooklyn Jenn
December 31, 2022
4 out of 5
Become 4-legged friendly

I want to be able to order a puppy patty - no salt hamburger.

coconutellaKTb
January 5, 2023
4 out of 5
Great app butā€¦

It would be nice to have a field to add a note, such as ā€œdine inā€ please

Barbarianlove
January 5, 2023
5 out of 5
Food critic Rhett

Dear fellow critics,
Shake shack is an excellent burger place at the center of Austin Texas and New York City. This food really made my day with the
bun on the burger and the exotic frozen custard. I Rhett Whitworth highly recommend shake shack for anyone one in these cityā€™s
or visiting.

Rhett food critic
August 20, 2022
5 out of 5
Shake Shack

Always the best Hamburgers in this area of Orlando. The food is fresh, delicious and like the days of the drug stores with a
Burger, fries and Shake in the back !
Excellent food and great service. Enjoy:).

jms-9
March 17, 2022
5 out of 5
Shake shack app is awesome

Easy to use and never glitches. Very big fan of this app

gmandelluq
March 19, 2022
5 out of 5
Yummy burgers

Best burgers in Miami. Black and white shake is my fav.

Skin tightening in pinecrest
March 21, 2022
5 out of 5
FANTASTIC

LOVE Shake Shack, love the app! Very smooth process and perks šŸ˜Œ

maryishj
December 26, 2021
5 out of 5
Wow.

Phenomenal. Iā€™ve experienced multiple mouthgasms while eating here. :D

scumbee247
December 26, 2021
5 out of 5
Black Truffle Burger is a Bomb!

Black truffle Burger is a bomb! Friendly and helpful customer service! Quick service!

DrChaitra
December 4, 2021

Critic reviews

See what experts and critics are saying about Shake Shack. Get insights from trusted sources. View all critic reviews

3 out of 5
Easy app

One recently opened by us. The app was super easy to use. The food sucked though. Not worth the hype.

TheBeardedOneOhio
February 14, 2024
3 out of 5
No dine in option on app

Why is there no option to dine in available on the app?
Some of us donā€™t want our food put in a bag.

Restaurant is cold and fans are or A/C is on in 62 degree weather outside.

So my burger wasnā€™t as hot & fresh as I like.

I do appreciate the FRYDAY Promotion

nascar4kix
February 10, 2024
3 out of 5
Stuck ĀÆ\_(惄)_/ĀÆ

App won't open, stuck on the opening green burger logo screen.

Starcatcher42
May 19, 2023
3 out of 5
Difficulty in ordering

Some orders have to be done online military discount can not be done on kiosk. Need to stream line ordering

meso0513
May 20, 2023
3 out of 5
Good except Shake.

Burgers were great as were the fries. But when I picked up my order the shake was about 3/4 full and not thick at all. Barely
beyond chocolate milk. Hey shake is in your name, get it right!!

Picky eater 2000
April 9, 2023
3 out of 5
App is horrible!

This app is horrible...freezes way too much!!!

Cus!
January 5, 2023
3 out of 5
Had to reset few times

Not sure why it keep freezing. Had to reset app few times to finish my order.

Xgraliee
August 24, 2022

Choose Your App Store Region

Select your preferred App Store region to read reviews from around the world. (Default region: United States)

Explore the exclusive offer and download top paid apps for free!
Click here for a limited-time deals.
Latest Apps
app screenshot
app screenshot
app screenshot
app screenshot
Recent App Reviews

BeCasso ā€“ Transform photos into paintings - Wonderful!. It is a wonderful afternoon when I can take my photos and turn
them into masterpieces. Did use the printing service to order a
paintingā€¦ it looks splendidā€¦ best of photography mixed with technology..

My Horse Stories - So FUN. This game is the most entertaining game Iā€™ve ever played in my entire life and I love this game so much and I canā€™t wait for
the next one of these games to come out..

Woody 99 - Sudoku Block Puzzle - Great for brain health. Relaxing and a challenge at times. Just what I need to help my ailing brain..