Apple Support: User Reviews & Ratings in US App Store

5 out of 5

Amazing job well done

Apple has been by my side time and time again. I have talked with some of the kindest and knowledgeable support people at Apple
who have helped me through some tough situations I couldn’t mitigate by myself. Thank you Apple for all your great hard working
employees :-)

5 out of 5

Eric

Eric was very helpful to me when it was clear that the Jerry Gray iMac two was being abused by an outside person or persons.
Keep Eric around. Thank you.

5 out of 5

Religión

Mi reloj estaba funcionando bien y de momento se desfiguró prende bien pero no está actualizado moderno con yo lo tenía que
puedo hacer por favor

5 out of 5

Can’t update

Can’t update iPhone without WIFI? Then don’t need IPhone Garbage. 👍

5 out of 5

Lost iPhone

Could you help me locate my phone
Phone number 305-450-0487. Please call
Me 305-302-4671

5 out of 5

Grateful

Very happy as always with Apple support. The gentleman that helped me was very knowledgeable and we work through the problem and
it’s nice to know that you stand behind your products. Thanks again.

5 out of 5

The best thing since sliced bread

Easy to use. One stop shopping for problem solving

5 out of 5

Thrilled!

I have gone on this app three times. After each time I am satisfied and happy. They make it so easy to use, especially for someone
like me who is incompetent with technology. The response time is instant. I love this app!

5 out of 5

Can’t update

Can’t update iPhone without WIFI? Then don’t need IPhone Garbage. 👍

5 out of 5

mehdi riivandi

plz 1 mobile iphone 14 pro max for me the gift
i am very very long time my god thank you
i am 39 age of iran, tehran, narmak, chaharrahe dar dasht khiyabon hey dar khaniii no 9 bing bing 1
0912 2793646
plz plz plz🙏❤️❤️

5 out of 5

Help with Time Machine

Your tech person was wonderful, very patient, kind and knowledgeable.

5 out of 5

MUST HAVE

Finally found out why Apple support was harder to find then it use to be. Today I found out why. They have this app! It is a life
changer! They will give support on my iPad and iPad. Game changer. Thanks to the first support person that helped when Microsoft
Office could not help me.

4 out of 5

No toggle off all for learn from siri on iPhone

As the subject says. I need to opt out one by one. No toggle off all for learn from siri on iPhone. Blue light should also ship
defaulted off on iPhone.

5 out of 5

Best Supporting

I am going to say Apple is the best company!

4 out of 5

Everything works

Hey Apple, I know you don’t care about customer opinions, just profit but a fingerprint scanner and a charger with overpriced
phones would get you more customers.

5 out of 5

Great support app

Had problems with my Apple Cash card and I was able to get in contact with two customer service representatives that solved the
problem for me. This app is very handy for any glitches. You may have with any of your Apple products especially your Apple
iPhone.

4 out of 5

Had a problem with my AirPods, quickly tried to fi

The only reason it isn’t five stars is because they tried to resolve the issue over phone even though I tried avoiding that. A
for effort though!

5 out of 5

Asma

Thank you mark it was so fast and helpful, appreciate 🌸🌸🌸.

5 out of 5

iOS App Review!

Very great support with really everything and a sincere thanks for helping with my MacBook Air M1!

4 out of 5

Update 16.1.1

The update drained my battery from fully charged to %52. Will this update continue to drain battery life? If so, we need a fix for
that issue.

5 out of 5

Apple Reps Rock!!

When people ask why I prefer Apple devices, my first response is always “their customer service.” I just got off the phone
with one of your best; “problem solved!”

5 out of 5

Stephen Randolph

The tech I spoke to was excellent. She told me what I had to do and was not happy however it was NOT her fault. I just have to
wait before I re-set my password. Thanks for all your help!

5 out of 5

I lost all my photos

Pls help me pls I lost all my photos on my phone when I deleted onlyone then they all where gone and I don’t have a iCloud pay
ment thing so can I get all my photos back pls it really a important

5 out of 5

Tūrkiye Sakarya

iCloud kilitli iPhone'dan bir çözüm istiyorum

5 out of 5

iPod 11

Why can’t I download a app say I owe money I need know how I owe Apple

4 out of 5

Game Center

6/19/2022, Why is “ Home Control” turned on my phone?? I did NOT turn it on?

5 out of 5

Very good 👍 app

thanks this is good app thanks apple 🍎

5 out of 5

Helpful support

The support I have gotten was really good

5 out of 5

Best app ever!

The app works really well for resolving any issue that you might have with any Apple product. That you have any concerns about.
Really really helpful, they help you out.
They really do. Thank you so much for this app and thank you Apple support!

3 out of 5

Приложение может нормальное

«После обновления на версию 17.1.2 айфон сначала включает экран на всю
яркость потом на ту которая настроена iPhone XS» не знаю как это написать в
поддержку

3 out of 5

New update isn’t working

I just updated the phone to iOS 16.5.1 (c) and it’s telling me to update my payment information when I never had an issue before
the update happened

3 out of 5

Help with hackers pretending to be iTunes and deve

My name and downloading false apps which inturn to get my information I need the FBI