UberEATS: Food Delivery, Fast: User Reviews & Ratings in US App Store

3 out of 5

Fees are expensive

Overall, this is a great app. However, the delivery fees are excessive and you still got to tip the driver.

3 out of 5

Promo don’t work

When I try to apply promo it says that it can’t but it would be my first delivery. As I’ve try to use it or reset nothing
changes.

3 out of 5

Card Issue

I always have a card issue always saying that my card has been in many accounts when it hasn’t I have redownloaded the app many
times n it still does. But other than that the app is great

3 out of 5

Tired and hungry - also unimpressed

Can Uber some how implement a better AI customer service that can reimburse when the orders are trashed or super late and so cold
not worth eating - after paying priority prices

3 out of 5

bien

Bien pero necesitan dar mejores promociones ya que el envío y los impuestos son muy altos

3 out of 5

Over priced

Just know Uber charge $2 to $5 on top of regular price per item then they charge fees to restaurants, drivers and customers. Best
to support local buiness and buy directly.

3 out of 5

Excellent service

I have enjoy this service since it has begun. Please stop hiring food thieves.

3 out of 5

Fast food

Show me where to get food food fast. As opposed to fast food.

Thanks.

3 out of 5

Order

Wrong order I ordered giro andwings

3 out of 5

Improve

Some of the local restaurants in my area are not on app. Fees are to high, need to start working them down or lose clients…

3 out of 5

Lack of notes section

No notes section to ask for sauce or condiments. In Washington state the law is condiments are provided upon request only. it
would be great if you could add the section and make it fairly obvious in the app.

3 out of 5

Too pricey

The price for food delivery by Uber Eats is ridiculously high, this something that you can’t do on the Weakley bases using this
service.

3 out of 5

Needs better customer service

There is no way to contact support until it’s too late to fix most issues outside of a refund. If I actually want the food, I
wind up having to order all over again which costs my first born child and both kidneys.

3 out of 5

Customer service issues

Customer service needs a massive improvement

3 out of 5

Marked up pricing compared to restaurants.

Ordering from Uber Eats is a last resort for me. Every item is priced up. Expect to add ten dollars just to cover fees, taxes, and
tips. I likely won’t be using it again if I find an alternative.

3 out of 5

Prompt

Very prompt. However attention to details wasn’t payed. Order was incorrect and was missing 2 items.

3 out of 5

Less promo codes

Good deals and regular promo offers are missing

3 out of 5

Good Service; Fees Too High

I feel like Uber ears drivers are definitely more reliable, but, the $10 delivery fee that gets added on to each order is crazy.
It induces me to tip the driver less than I would with a lower delivery fee.

3 out of 5

Convenient but pricey

We only use this app in a pinch. It gets expensive. It's convenient but pricey.